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    • N
      nic Beta Tester last edited by

      Hi All,

      A quick question about capture resolution.

      I have a 4k capture card connected to my Mac & I want to ensure it sends 4k into Isadora.

      Under Live Capture Settings>Video input displays I've selected 4k ultraHD 2160p for Resolution, however, the video format below displays an exclamation mark followed by "3840x2160 (scaled from 1920 x1080)". Does this mean that my card only sends HD, or is something happening within Isadora to scale it down?

      thanks
      Nic

      mark_m DusX N 3 Replies Last reply Reply Quote 1
      • mark_m
        mark_m @nic last edited by

        @nic

        What capture card are you using? What resolution is the signal into it? 

        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
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        • DusX
          DusX Tech Staff @nic last edited by

          @nic said:

          "3840x2160 (scaled from 1920 x1080)". Does this mean that my card only sends HD

           Yes, this indicates that Isadora sees this as a HD source and is allowing upscaling to 4k. Does your card have any configuration tools?

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          • N
            nic Beta Tester @nic last edited by

            @nic - all sorted now with a good Cam Link converter, I had a rubbish capture card. Don't trust anything under £50 to produce true 4k output!

            DusX 1 Reply Last reply Reply Quote 1
            • DusX
              DusX Tech Staff @nic last edited by

              @nic

              Can you tell use the make and model that didn't work for you? It may help others in the future, and will allow us to expand our testing.

              Troikatronix Technical Support

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