[SOLVED] Credit Card Rejected

[RIL]

Hello everyone! 

My team and I are trying to buy a license for a week. The system has already rejected 3 credit cards (Credit cards are enabled and without any problem in theory) has this ever happened to anyone?

Any suggestion would be of great help !
Best,
RIL

[RIL]

Already solved !!

Thanks anyway

[Woland]

@ril said:

Already solved !!

Glad to hear it!

Just a note for anyone with similar problems in future, the fastest way to get this sorted is to contact us via the ticket center (link in my signature) because the Sales & Licensing team doesn't monitor the forum.

It will usually involve contacting FastSpring, as they are the merchant of record (they're the ones you actually pay, not us). Thus it's their system, (not ours), that flags credit cards and such, and it's not something we can deal with without their direct involvement.

Best wishes,

Woland

[RIL]

@woland thanks a lot !

Best,

Maxi- RIL