• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [SEEMS TO BE ABLETON ISSUE] Isadora not rendering Syphon feed from Ableton Videosync

    Interfacing
    3
    11
    407
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Notdoc
      Notdoc last edited by Woland

      suddenly Syphon Receiver is not receiving a Ableton Video Synch, despite listing available sources correctly. 

      The same Syphon source output is successfully received by OBS and Syphon Recorder. 

      This is consistent across new/old projects and most recent/legacy Isadora. I'm enclosing a screengrab, but there's not much to see. Just a Syphon Receiver listing the Syphon source 'Main' outputting a test signal which is concurrently visible in Syphon Recorder, while not via Izzy.

      To be clear: although Izzy is generating a stage output screen, there is no video signal coming from the Syphon Receiver in this example, rather than a black or blank signal. So the 'Eyes' Actor (for example) is not activated if it is attached to the output of the Syphon Receiver Actor.


      ...I have not updated OS or Izzy in between the Syphon Receiver working/not working.

      Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @Notdoc last edited by

        @notdoc

        1. We need to know what version of Isadora you are working with.
        2. What is the source of the Syphon feed?
        3. Is the source of the Syphon feed actually generating continuous frames, or is it just sending that still test image once and then not outputting further frames because nothing has changed?
        4. Have you tried playing a video over that Syphon source rather than just sending a still image?
        5. Can you send a screen capture of what happens when you click on the green text to the left of the name of the first input of the Syphon Receiver actor so we can see the list of sources?
        6. Have you tried switching the server selection on the Syphon Receiver to something else, then back to your desired source?
        7. Have you tried adjusting the 'alpha mode' and 'keep alpha' inputs on the Syphon Receiver actor?
        8. Can you send a screen capture of what happens when you click on the source selection in Syphon Recorder?

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        Notdoc 1 Reply Last reply Reply Quote 1
        • Notdoc
          Notdoc @Woland last edited by

          @woland said:

          We need to know what version of Isadora you are working with.

          4.0.2, but also tested on 3.2.6, same result.

          What is the source of the Syphon feed?

          Output from 'Videosync' software which runs in Ableton, outputs to Syphon by default, have used identical setup often, also vice versa, which still works fine...

          Is the source of the Syphon feed actually generating continuous frames, or is it just sending that still test image once and then not outputting further frames because nothing has changed?

          continuous frames. have tested with multiple clips

          Have you tried playing a video over that Syphon source rather than just sending a still image?

          yes, see above

          Can you send a screen capture of what happens when you click on the green text to the left of the name of the first input of the Syphon Receiver actor so we can see the list of sources? 
          NB: i also have tried sending through these return tracks. Seen by OBS/Syphon Recorder, not by Syphon Receiver

          Have you tried switching the server selection on the Syphon Receiver to something else, then back to your desired source?

          yes, if you count the return tracks. i don't have any other syphon sources for testing.

          Have you tried adjusting the 'alpha mode' and 'keep alpha' inputs on the Syphon Receiver actor?

          yes, no result

          Can you send a screen capture of what happens when you click on the source selection in Syphon Recorder?

           

          Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Notdoc last edited by

            @notdoc

            Could you try this: 

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            Notdoc 1 Reply Last reply Reply Quote 0
            • Notdoc
              Notdoc @Woland last edited by

              @woland


              thanks, sadly no. In my pic 'Main' is not visible in the window, but it stays selected in the actual situation. This is just because it was an awkward screengrab to make.

              Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

              Woland 2 Replies Last reply Reply Quote 0
              • Woland
                Woland Tech Staff @Notdoc last edited by

                @notdoc said:

                 In my pic 'Main' is not visible in the window, but it stays selected in the actual situation. This is just because it was an awkward screengrab to make.

                 I'm not sure what you mean by this. In which window is it not visible?

                TroikaTronix Technical Support
                New Support Ticket: https://support.troikatronix.com/support/tickets/new
                Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                1 Reply Last reply Reply Quote 0
                • Woland
                  Woland Tech Staff @Notdoc last edited by

                  @notdoc

                  Also, can you please post a screenshot of this settings window from Ableton/Videosync  

                  TroikaTronix Technical Support
                  New Support Ticket: https://support.troikatronix.com/support/tickets/new
                  Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                  Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                  Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                  | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                  Notdoc 1 Reply Last reply Reply Quote 0
                  • Notdoc
                    Notdoc @Woland last edited by Notdoc

                    @woland


                    NB: i have tried with/without Alpha. Also restarting after changing settings. I got a nagging feeling it's related, but I can't nail it. And why does Syphon Recorder have no problem with it? Grrr

                    Also - thanks for taking the time to check out the other software.


                    Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

                    Woland 1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @Notdoc last edited by Woland

                      @notdoc said:

                      NB: i have tried with/without Alpha. Also restarting after changing settings. I got a nagging feeling it's related, but I can't nail it. And why does Syphon Recorder have no problem with it? Grrr

                      I sent you a direct message yesterday. I'd like to set up a video call at some point so I can see this for myself and maybe try some things that might not be occurring to me because I'm trying to solve this theoretically from a distance rather than being able to futz with settings and such myself.

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      Woland 1 Reply Last reply Reply Quote 0
                      • Woland
                        Woland Tech Staff @Woland last edited by Woland

                        Note for other users:

                        After a video call with the user I was unable to determine why Isadora cannot receive Syphon video streams from Ableton Videosync, but we were able to get Syphon video from other software on their computer into Isadora, so there's something funky about how Ableton Videosync is sending out Syphon video streams. (The Syphon streams do show up as options in Isadora's Syphon Receiver actor, but no video stream is sent out to other actors from it.) The user is following up with Ableton to see if they can get any information about this and in the meantime, I've helped them set up a workaround using the Screen Capture actor.

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
                        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        1 Reply Last reply Reply Quote 1
                        • S
                          sommerdi last edited by

                          Which version did you try of videosync ?  I can receive in Max with the try version, but i can't send it from Max ....

                          I believe the try version of videosync doesn't work perfect with syphon

                          OSX 14.7 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                          OSX 15.2 / MBP 16 M4 Max 64GB
                          Motu Ultralite MKIII & M4 / BM Intensity USB3 & UltraStudio Recorder 3G
                          located in Munich/Germany

                          1 Reply Last reply Reply Quote 1
                          • First post
                            Last post