• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    HAP freezes at end of clip when Show Stages

    Troubleshooting and Bug Reports
    3
    4
    132
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      Reload2024 last edited by

      I'm not sure if this is a resource issue or what, but I created a HAP with ShutterEncoder of an 8K video. I have the movie player set to loop.  If I am viewing the preview it looks forever. But when I "show stages" on my projectors it loops the clip two times and then freezes at the end of the clip without repeating. Happens every time.  It's a 20 second clip.  If I recall it did it when it was a regular H264 MP4 file as well.  All I can think of is maybe the file is too large for the NVS810 graphics card that the projectors are connected to, while it works on the desktop in preview mode because its using the RTX3060...  Any ideas appreciated.

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @Reload2024 last edited by

        @reload2024

        Sounds like you're using multiple graphics cards, which isn't a supported configuration, as outlined in the system requirements for Isadora 2, Isadora 3, and Isadora 4

        Maybe this will help: https://support.troikatronix.com/support/solutions/articles/13000064926-windows-laptop-configuration-of-integrated-onboard-and-dedicated-graphics-cards-for-isadora

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        Armando 1 Reply Last reply Reply Quote 0
        • Armando
          Armando Beta Gold @Woland last edited by

          @woland Hello L, but having multiple graphics cards is supported on Macs right now?

          Armando Menicacci
          www.studiosit.ca
          MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @Armando last edited by

            I'm always happy if somebody wants to chime in here to correct me, add to what I have to say, but here's a summary of what I believe I know about this subject.

            TLDR: As far as I know, using one computer with a single, powerful GPU in combination with display-extending hardware tends to be better than using a computer with multiple discrete GPUs (and also better than trying to synch multiple computers if you care about your outputs being frame-synched).


            @armando said:

            having multiple graphics cards is supported on Macs right now?

            I should have been more specific. It actually says, "Computers with multiple discrete GPUs that have not been properly configured" and "Computers with external graphics cards (eGPUs)".

            So yes, actually, Apple and Windows computers with multiple internal graphics cards are supported but only when configured properly. To the best of my knowledge though, there are very few recent Apple computers that support the use of multiple internal graphics cards. The only ones I know off the top of my head are:

            1. The old, "cheese grater" Mac Pro towers (which at this point are more than a decade old).
            2. The 2013 Mac Pro (commonly called "trash cans" because of the shape), which are also over a decade old and also have the issue that few, if any, programs can actually make use of the dual graphics card setup. One of these has been my main show computer since 2015 and, while I've needed to get it repaired a few times, I found that the number of outputs it offers is usually enough, and when it isn't, one can use display-extending hardware or BlackSyphon + direct output to Blackmagic hardware to get more outputs.
            3. The newer "cheese grater" Mac Pro towers (which are so expensive I've never even considered trying one out).

            Frankly, I believe there are better options. For Windows it's optimal to go with a single, powerful graphics card with as many outputs as possible then use display extenders like the Matrox TripleHead2Go DP Edition, Matrox QuadHead2Go, or Datapath fx4 (which has the added benefit of being daisychain-able) as this is (as far as I understand) is more efficient since textures don't need to be passed between multiple graphics cards. I've heard from other people, (who are more experienced with Windows than I am), that if you can figure out the proper configuration, using multiple discrete internal GPUs isn't an issue, but personally I still prefer the external display-extending hardware because it can easily be used with different computers for different projects, which I find more flexible than building a computer with multiple, discrete internal GPUs.

            For macOS, I've heard that the Mac Studios are quite powerful and, again, you can use display extending hardware to get more outputs if needed. These display extenders can also make it easier to keep your outputs frame-synched (important when using multiple beamers or displays to create a larger, composite image) as the computer sees each display extender as a single, large display. So, with the example of a Datapath fx4 or Matrox QH2G, instead of sending four separate videos to four separate displays, your computer sends different parts of the same high-resolution video to something it sees as single display, resulting in all four displays connected to the display extender being frame-synched.

            So overall, I personally think there's better, more efficient, options than trying to work with a machine that has multiple graphics cards. Again, though, I'm happy to be corrected if anyone knows more about this than me. I'm always open to learning, especially when it results in finding out about a better way to do something.

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • First post
              Last post