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    Sound automaticall muted, working with Stage 1+2

    Troubleshooting and Bug Reports
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    • T
      TaroX last edited by

      Hallo:)

      I have a set up with to stages, shown on to separate Beamers. Both stages show videos with sounds.

      At the very Moment when I inserted the second video on Stage 2, the sounds of both ViVideosStage 1 and 2) was automatically muted. The Volumen in the Media Player shows  100, but I don't hear anything. 

      Unding the process (deleting Stage 2), the Video in Stage 1 still has no Sound.

      Can amybody help? 

      Thank you! 

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @TaroX last edited by

        @tarox

        Can you open your file and go to Help > Generate Media Report... and post the resulting text file here?

        This sounds like Isadora doesn't like something about the video you're using on Stage 2. Try re-exporting your media as h264.mp4 or hap.mov using a free tool like AVF Batch Converter.

        I know that in particular, Isadora currently doesn't like video files with embedded timecode tracks.

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