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    All USB Licence holders - Computer sleep reverts to demo license? If so, please file a bug report.

    Troubleshooting and Bug Reports
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    • primaldivine
      primaldivine last edited by

      If you are a USB license holder and have experienced an issue with Isadora reverting to demo mode due to a computer sleep, or similar behaviour, please file a bug report as soon as possible. This is caused by a problem with the firmware of the USB dongle, and we are in dialogue with the manufacturer currently to resolve this.

      If you are having a problem with this issue, please update to this newer driver version, and let us know if that solves the problem. The HASP company has acknowledged some sleep issues with their older drivers. However if you are on Mac 10.5 or earlier, do not update the driver. This new driver is for 10.6+ only.

      MAC http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589945156
      WINDOWS http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119

      If you continue to experience the problem, after installing the update to your USB dongle, please file a bug report to Isadora,.
      thank you
      Jamie

      Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
      www.jamiegriffiths.com Arctic Canada
      www.chickweedarts.com

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