Strange new behavior

JJHP3

Version 2 now crashing every few minutes. Will send in crash log. - John

jhoepffner

Same for me, the first of october bug? Hopefully not crashing and premiere in 1 month…

replacing players works for the moment.

Jacques

Aolis

I seem to see the same behavior in 2.04b registered.

Video runs in Classic Movie Player - does not in the Movie Player

Switched local system clock back to Sep. 11th and Movie Player actor began working again.

-Alex

Maxime

Same here...

Thanks for the tip @Aolis , it works perfectly!

Reinhard

Strange things happening here as well - must be the 1st of october bug...

If I open Izzy, I can see ReportCrash in the activity monitor eating up all my CPU.

It **constantly** writes crash reports to user/library/logs/DiagnosticReports about IzzyMoviePlayer32 and 64, although Izzy seems to work - at least for some minutes.

Any brilliant ideas here, before (after trying anything I knew of) reinstalling Mavericks?

Best

Reinhard

Reinhard

Damned,

@Aolis, it works!!! Even just a day back problem is gone and if returning to 1st october the problem is there again.

Maybe it is gone tomorrow?

Maxime

@Reinhard I'm running Isadora 2.0b4 under MacOs 10.7 and I have the same problem, so don't bother reinstalling Maverick, it has nothing to do with it

JJHP3

Good detective work! I figured it was something to do with the start of the month. Maybe Mark wrote some limit into his beta version? Hope it is fixed soon, as I have an installation coming up shortly and would like to use the new powers of v2.

John

knowtheatre

Thank god other folks were having the same issue; I thought I was totally screwed for my next performance. I didn't previously know about an October 1st bug, but like Aolis, changing the system date to Sept. fixed this issue.
One other thing...when trying to put in a bug report, I attempted to use the "get-recent-isadora-crashes" app, and on every open i get the message, "The operation couldn’t be completed. (OSStatus error -67049.)" Any ideas?

primaldivine

Hi Everyone.
We are already investigating, however please file bug reports, although it seems like you are all experiencing the same problem. http://troikatronix.com/support/isadora/

Mark has a show opening tomorrow night in London, so this couldn't happen at a worse time for a code level bug.
If this requires a critical fix for any of your projects before the weekend, please mention this in your bug reports so I can gauge the level of urgency.

Meantime, please post here anything unusual that you have done or changed on your systems in the last few days. It is very strange... that all your versions were working fine, until the same day... today basically.

If it really is just a date error, then the obvious workaround till the weekend will be to change the dates on your machine! If so, this will go down in Isadora history as the October 1st turn-back-time mythical folklore!! :)

I am not experiencing this issue myself, but I use a USB licence. Are any of you running a USB version of 2.0.0b4?
Also if you can remember how long ago you downloaded this version from the webpage, please let me know.

thanks!
Jamie

knowtheatre

I'm not on USB, but I do know that I downloaded 2.0.0b4 on September 2nd.

primaldivine

Anyone experiencing this on Windows? Anyone on a USB licence on Windows or Mac?
Also please let me know if you notice anything else unusual.

@knowtheatre did you download the 'Get-Isadora-Crash-Reports' app tonight from the Support page?
I am attaching a zip of the 'Get-Isadora-Crash-Reports' app.

thanks, Jamie
0dcd1f-get-recent-isadora-crashes.zip

knowtheatre

Yep, just downloaded it again today. And just for good measure, I downloaded the one you linked to as well and got the same error message.

jhoepffner

@primaldivine

I am not on USB. On my workhouse mac, I downloaded as soon as available, but trying everything, I reloaded it fresh today, as I trashed preferences.

On this machine, I install and desinstall a lot of stuff, last Resolve 11.1 version with last CUDA (I tried to come back to the old one), many codecs, black-Magic design desktop video for Ultrastudio MiniMonitor and so on.

But the strange is my second computer, brand new buyed only for Isadora, with FCPX, Motion and Compressor have the same behavior with a 2.0.0b4 downloaded 1 week ago.

I can wait until the solution.

Thanks from Jacques

Joest

I AM on USB and it's happening to me. Luckily my latest show finished on Saturday.

Rolling back the date works for me.

primaldivine

Thanks @Joest and @jhoepffner

@knowtheatre
I just filed a test bug report and the webpage worked ok for me. Also the crash report file zip also opens fine for me.

In general please keep posting anymore unusual activity... until we figure out what is happening.
thanks
Jamie

CitizenJoe

What a strange thing!

I just tried an existing file on Windows 7 (no USB key) and everything works as expected.
I tried adding texture players and projectors into scenes and it didn't change anything.

Cheers,
Hugh

Aolis

FYI: I am trying to use the app contained in the "get-recent-isadora-crashes.zip" you have linked above and am receiving this error: ".....app is damaged and can't be opened. You should move it to the Trash."

I found another version I found posted by Mark on the forum however it provides the same error - also (and I'm notorious for loosing my own nose - but) I do not see it posted on the Support page . . .

-Alex

primaldivine

@Aolis
Yes, sorry, you are correct. The get-crashes app is posted on the forum page, not on the support page. My mistake.
http://troikatronix.com/troikatronixforum/discussion/65/bug-reports-guidelines#Item_1

If you can direct-message me your email address instead, I will send it to you that way to see if it gets corrupted still? Odd.

mark

Dear All,

Please read this. http://troikatronix.com/troikatronixforum/discussion/1550/urgent-notice-isadora-2-0-date-related-october-1st-bug

Best Wishes,

Mark