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    Upgrading usb key code

    How To... ?
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    • N
      nick last edited by

      Just got  new motherboard put into the laptop, so had to re-enter codes to enable isadora. I used the wrong one for the usb key, so have enabled the standard version of isadora, how do I enter the core video one to enable core stuff - registration option is now greyed out?

      MacBook Pro 11.5.2

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      • Michel
        Michel Izzy Guru last edited by

        If you have a mac I can help.

        Quit Isadora and go to users-->shared and trash the Isadora Registration file.
        Restart Isadora and you can re-register.
        Don't know where to find that file on the PC. Someone else?

        Best,
        Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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        • N
          nick last edited by

          Hi Michael

          have done that as far as i can see, but its still showing up as registered when the usb key is inserted (have restarted computer as well)
          Nick

          MacBook Pro 11.5.2

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          • N
            nick last edited by

            trial and error got me there - launch isadora without the key plugged in, then plug the key - registration menu item is then available and gives empty box to enter code.

            MacBook Pro 11.5.2

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            • mark
              mark last edited by

              The instructions (which you should have received via email when you got your key) are to delete Isadora USB and re-install the program. This clears the registration file embedded into the app. Probably you got that mail a long time ago though.

              Anyway, that's the best practice for this situation.
              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • N
                nick last edited by

                Thanks for that.

                Yep the email is long gone - just saved the code number.

                MacBook Pro 11.5.2

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