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    Problem with the sound of my videos

    Troubleshooting and Bug Reports
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    • J
      jpjoubert last edited by

      Hi !

      Again I would have fill a bug report but can't do it by the website. 
      I have videos playing in different audio output. 
      If I select e1-2, e3-4, e5-6 it will unfortunately always play in the same output. 
      I have to initialize the snd out to standard, then trig the value 3 to get my sound output to e3-4. 
      Working on 2.0.2
      Just want to share this my the team. 
      Thanks
      Jean-Philippe
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      • mark
        mark last edited by

        @jpjoubert

        Just to verify: you have the 'optimize' input set to 'interaction' -- yes?
        Best Wishes,
        Mark
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        • J
          jpjoubert last edited by

          No. It's set to performance.

          Thanks,
          JP
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          • mark
            mark last edited by

            @jpjoubert,

            Ah, but the 'pb engine' output must say 'QT', yes?
            Best Wishes,
            Mark
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            • J
              jpjoubert last edited by

              Exact.

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              • mark
                mark last edited by

                OK. Have submitted a bug report on your behalf to ensure it is dealt with.

                Best Wishes,
                Mark
                P.S. But why could you not submit the bug report? Did the form not work properly?
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                • Michel
                  Michel Tech Staff last edited by

                  @Mark

                  jpjoubert wrote in THIS post (It asks me if I'm 32 or 64 bits, but there's no place to select that).

                  @jpjoubert don't you see this if you select "Bug Report" on the top?
                  fb3231-opersysmode.png

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                  • J
                    jpjoubert last edited by

                    Ok. Now it's working on my desk computer. I'm ashamed.

                    I really choose bug report. 
                    Sorry about that. 
                    Thanks for your help. 
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                    • mark
                      mark last edited by

                      Dear @jpjoubert,

                      I am testing your bug regarding the sound output. Can you please try setting the 'optimize' input to 'interaction' and see if it works then? For me, everything works as expected.
                      Best Wishes, Mark
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