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    Updating to of25 failure

    Troubleshooting and Bug Reports
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    • particlep
      particlep last edited by

      i've updated to the of25 version this morning and i got an installation failed message and now i don;t know what to do.

      can anyone help?
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      • particlep
        particlep last edited by

        a little more info of where i am.

        before installing 25 i duplicated 24 and put it in a folder.
        then ran the installer, and got a failed message.  now 25 is showing in the applications folder, i can double click the app, i see the start up window with all the little messages at the bottom and then i get an "unexpected quit" message.  i'm absolutely stumped what to do to get 25 working.
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        • Michel
          Michel Tech Staff last edited by

          mac or pc?

          HERE a post from Mark explaining how to install multiple versions on mac and pc.

          Best,
          Michel

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          • particlep
            particlep last edited by

            i'm on a mac.  thanks for the link.

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            • particlep
              particlep last edited by

              ummm interesting i'm updating the application isadoracore.  does this make a difference?  i think i had renamed the older one.  i'm going to delete the 0f25 version and re install.

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              • particlep
                particlep last edited by

                i'm also going to download another updater.

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                • particlep
                  particlep last edited by

                  deleting the version of 25 i had and downloading another updater and doing the update has been successful.  i note that my internet connection is a little spammy this morning, so consider this to be the reason why i had a problem.

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                  • Skulpture
                    Skulpture Tech Staff last edited by

                    Sounds like it was a corrupt file. Probably was the Internet and a glitch. I get it now and again.

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