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    Possible Bug or enhancement - recovering from a pulled dongle (OSX 10.11.2, latest stable Izzy.x)

    Troubleshooting and Bug Reports
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    • Marci
      Marci last edited by

      Just something that’s irked me with Isadora 2.x - I think on all versions thus far...

      One of my MacBooks has a sloppy USB port, and my Izzy dongle is on a string with a bunch of others. Occasionally it gets pulled just enough for it to drop it’s connection. A gentle nudge and it comes back to life... BUT... Izzy is non-recoverable. i.e.: Izzy drops into no-dongle save-disabled mode, and doesn’t come back into save-enabled mode once the dongle is plugged in again. I have to quit and relaunch, but that means I can’t save any of my changes and I have to start again from whenever I last saved. Occasionally this has tripped me up and I’ve lost several hours of work (as much my bad practice as anything else... but...). Isadora 1.x never had this issue. It always re-detected the dongle immediately and went back into save enabled mode.
      Am I doing something wrong / is there an option I’m unaware of to get Izzy to re-init the dongle without a relaunch? Should Izzy 2.x be able to recover from this and just for some odd reason it doesn’t for me? Or is that functionality genuinely a bit fubar’d in comparison to Izzy 1 at the moment?

      rMBP 11,3 (mOS 10.13) / rMBP 11,4 (mOS 10.14) / 3x Kinect + Leap / TH2Go
      Warning: autistic - may come across rather blunt and lacking in humour!

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      • DusX
        DusX Tech Staff last edited by

        @Marci,

        We have been talking about improving USB key usage. Just last week it was a internal discussion thread. 

        That said...
        The upcoming 2.2 release, improves USB key stability greatly.
        So perhaps these stability improvements will help you. They are substantial.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

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        • Marci
          Marci last edited by

          Excellent to hear... look forward to it!

          rMBP 11,3 (mOS 10.13) / rMBP 11,4 (mOS 10.14) / 3x Kinect + Leap / TH2Go
          Warning: autistic - may come across rather blunt and lacking in humour!

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