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    [SOLVED] Fan tastic

    Troubleshooting and Bug Reports
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    • F
      fifou last edited by

      Hi all,
      I'm experiencing almost same behaviour with my macmini under osx 10.9.5.
      Izzymovieplayer64 endlessly crashes at Isadora launch.
      In activity monitor, ReportCrash is eating 180% of my processor.
      I remember I had codec issues which crashed IzzyMoviePlayer, with Isadora 2.0.5.
      At that time, Mark helped me a lot and found the culprit.
      But since in my actual configuration, Isadora 2.1 is working great, and Isadora 2.2.1 is crashing, I don't think it's the same codec issue.

      Thanks for the hard work.

      Best

      Philippe

      MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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      • F
        fifou last edited by

        Here's one of the multiple IzzyMoviePlayer64 crashlogs :

        fdefd0-izzymovieplayer64_2016-03-24-123920_macmini-2.crash.zip

        MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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        • crystalhorizon
          crystalhorizon Beta Platinum last edited by

          Also Report Crash is on Top of the Activity monitor, I get also the fans running high

          Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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          • crystalhorizon
            crystalhorizon Beta Platinum last edited by

            Here a screenshot b7c645-screenshot-2016-03-24-14.42.47.png

            Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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            • mark
              mark last edited by

              Dear @crystalhorizon, @dbini, @fredvaillant, @fifou,

              Can each of you verify you are on 10.9? I'm getting the feeling this is a 10.9 only issue. If that's the case I'll get a fix out as soon as humanly possible. But please each of you let me know.
              In the meantime, to alleviate the problem for you all, please download a copy of v2.1 and install it after renaming v2.2\. Then right click v2.1 and choose "Show Package Contents." Go into the Contents folder and then into the Mac OS folder. Copy IzzyMoviePlayer64 and then, after opening the same sequence of folders in v2.2, replace IzzyMoviePlayer64 there.
              In v2.2, there were bug fixes in these background Movie Players that allowed them to work again with 10.8, but obviously this has adversely affected 10.9.
              I'm very sorry that we let this slip through. I will see that it is corrected within the next 24 hours if at all possible. Thank you for your patience.
              Best,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • crystalhorizon
                crystalhorizon Beta Platinum last edited by

                Yes I am on Mavericks 10.9.5

                Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                • fredvaillant
                  fredvaillant last edited by

                  Yes I'm on Mavericks 10.9.5.

                  MBP M1 MAX, 32 GO, MONTEREY

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                  • fredvaillant
                    fredvaillant last edited by

                    Hello Mark,
                    I just sent you by email the 2 crash report below. I had 8 reports of IsadoraCore and 4 of IzzyMoviePlayer.
                    IsadoraCore_2016-03-23-104240_MacBook-Pro-de-Base.wakeups_resource

                    IzzyMoviePlayer64_2016-03-16-180834_MacBook-Pro-de-Base.wakeups_resource.

                    As you asked, I just changed in v2.2/Mac OS folder the izzyMovieplayer64 and for the moment it's very calm...
                    So maybe the problem is solved.
                    Thanks.

                    MBP M1 MAX, 32 GO, MONTEREY

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                    • fredvaillant
                      fredvaillant last edited by

                      Dear Mark

                      I forgot to answer to your question about the Movie player optimize set, I quickly did the test patch and I had no image out of the Movie Player (red link an nothing on stage) with performance and I had one with Interaction with appleprores. Don't ask me why, I have no problem today... What I still have is with the video in watcher, when I start the Live input, I need to leave the scene and go back to have my live input on my stage.

                      MBP M1 MAX, 32 GO, MONTEREY

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                      • F
                        fifou last edited by

                        Yes Mark,

                        My MacMini runs under OSX 1.9.5

                        The IzzyMoviePlayer64 file replacement works great !

                        Thanks
                        Philippe

                        MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                        • F
                          fifou last edited by

                          Mark,

                          It seems to work great.
                          But as I was testing the "new" movie player, I noticed that there is no loop end trigger in performance mode (AVFoundation). With the same movie (.mp4 - 720p - x264 - AAC audio) in interractive mode (QuickTime), end trigger is launched as usual..

                          Best
                          Philippe

                          MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                          • mark
                            mark last edited by

                            @fifou,

                            Thanks for joining the testing team. ;-) I will look at the 'loop end' trigger problem right now.
                            Best,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • F
                              fifou last edited by

                              I just noticed that Chimerik already pointed that issue in this post :
                              http://troikatronix.com/community/#/discussion/2610/v-2-21-movie-player-loop-end-trigger-not-sending

                              Thanks Mark.

                              Best
                              Philippe

                              MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                              • mark
                                mark last edited by

                                **[EDIT:** the attached app now fixes the 'loop end' trigger bug mentioned by fifou about.**]**

                                Dear @crystalhorizon, @dbini, @fredvaillant, @fifou,

                                Please install the attached version of IzzyMoviePlayer64.
                                1. Right click on the Isadora application and choose "Show Package Contents..."
                                2. Go into the Contents folder and then into the Mac OS folder
                                3. Delete the existing IzzyMoviePlayer64
                                4. Place the attached .zip file inside of the Mac OS folder, alongside IsadoraCore and IzzyMoviePlayer32
                                5. Unzip the file so that IzzyMoviePlayer64 appears there
                                6. Delete the .zip file
                                This updated version works for me on 10.9\. I am giving it to the team for testing now, but I wanted you to have it immediately.
                                Please let me know if it works for you, and thanks in advance for a speedy reply.
                                Best Wishes,
                                Mark

                                116aaf-izzymovieplayer64.zip

                                Media Artist & Creator of Isadora
                                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                • F
                                  fifou last edited by

                                  Works great !
                                  Tested with a full HD x264 .mp4 file. The end loop trigger is sent as usual, in both interactive and performance mode.
                                  But the 4 IzzyMoviePlayer32 and the 4 IzzyMoviePlayer64 are shown in red (not responding) in the activity monitor. Even when they are running (using % processor).. I don't know if it's a normal behaviour..

                                  But it works great !

                                  Thanks Mark.

                                  Philippe

                                  MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                                  • mark
                                    mark last edited by

                                    Dear @fifou, RE: this

                                    "4 IzzyMoviePlayer32 and the 4 IzzyMoviePlayer64 are shown in red (not responding)"

                                    Yes, weirdly Activity Monitor shows these background apps as "not responding" but  they really are. (I researched this at one point, and it's some kind of operation system weirdness, not really an error in the apps.)
                                    Sounds like you're good to go. I'll wait to hear from the others.
                                    Best,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                    • fredvaillant
                                      fredvaillant last edited by

                                      Yes it works for me too. What is the difference between the one from v2.1 ?

                                      MBP M1 MAX, 32 GO, MONTEREY

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                                      • mark
                                        mark last edited by

                                        Dear @fredvalliant,

                                        I made several improvements to IzzyMoviePlayer64 for v2.1\. But those improvements led to problems for user who still use Mac OS 10.8 – problem similar to the one you identified in 10.9\. So, we worked with those users and solved the problems for v2.2, but I introduced a bug for 10.9 users. (The biggest problem is that some function calls available in Mac OS 10.9 are _not_ available in 10.8; this requires doing things differently depending on the version of Mac OS that is being run.) 
                                        I must embarrassingly admit that we simply missed the problem I created in 10.9, the one you identified in this thread. I apologize for the hassle and thank you all for your patience.
                                        I will post a "hotfix" as soon as the team verifies the installer, etc. In addition, for future releases, we will implement a more extensive beta program to ensure that builds are getting run on 10.9, 10.10, 10.11, etc. This should allow us to prevent such bugs to get out to the public in future releases.
                                        Best Wishes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                        • DusX
                                          DusX Tech Staff last edited by

                                          I can report, that this fixes the issue for me as well.

                                          Troikatronix Technical Support

                                          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                                          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                                          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                                          • fredvaillant
                                            fredvaillant last edited by

                                            Hi Mark, no problem for this first meeting with v2.2. We know that we upgrade when we're not on stage and v2.1 wasn't crap.

                                            I'll dive in this new version and in few weeks I need for a next project to buy a new computer and it'll run with Capitan.
                                            Tchüss.

                                            MBP M1 MAX, 32 GO, MONTEREY

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