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    [SOLVED] Fan tastic

    Troubleshooting and Bug Reports
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    • fredvaillant
      fredvaillant last edited by

      Yes I'm on Mavericks 10.9.5.

      MBP M1 MAX, 32 GO, MONTEREY

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      • fredvaillant
        fredvaillant last edited by

        Hello Mark,
        I just sent you by email the 2 crash report below. I had 8 reports of IsadoraCore and 4 of IzzyMoviePlayer.
        IsadoraCore_2016-03-23-104240_MacBook-Pro-de-Base.wakeups_resource

        IzzyMoviePlayer64_2016-03-16-180834_MacBook-Pro-de-Base.wakeups_resource.

        As you asked, I just changed in v2.2/Mac OS folder the izzyMovieplayer64 and for the moment it's very calm...
        So maybe the problem is solved.
        Thanks.

        MBP M1 MAX, 32 GO, MONTEREY

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        • fredvaillant
          fredvaillant last edited by

          Dear Mark

          I forgot to answer to your question about the Movie player optimize set, I quickly did the test patch and I had no image out of the Movie Player (red link an nothing on stage) with performance and I had one with Interaction with appleprores. Don't ask me why, I have no problem today... What I still have is with the video in watcher, when I start the Live input, I need to leave the scene and go back to have my live input on my stage.

          MBP M1 MAX, 32 GO, MONTEREY

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          • F
            fifou last edited by

            Yes Mark,

            My MacMini runs under OSX 1.9.5

            The IzzyMoviePlayer64 file replacement works great !

            Thanks
            Philippe

            MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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            • F
              fifou last edited by

              Mark,

              It seems to work great.
              But as I was testing the "new" movie player, I noticed that there is no loop end trigger in performance mode (AVFoundation). With the same movie (.mp4 - 720p - x264 - AAC audio) in interractive mode (QuickTime), end trigger is launched as usual..

              Best
              Philippe

              MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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              • mark
                mark last edited by

                @fifou,

                Thanks for joining the testing team. ;-) I will look at the 'loop end' trigger problem right now.
                Best,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • F
                  fifou last edited by

                  I just noticed that Chimerik already pointed that issue in this post :
                  http://troikatronix.com/community/#/discussion/2610/v-2-21-movie-player-loop-end-trigger-not-sending

                  Thanks Mark.

                  Best
                  Philippe

                  MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                  • mark
                    mark last edited by

                    **[EDIT:** the attached app now fixes the 'loop end' trigger bug mentioned by fifou about.**]**

                    Dear @crystalhorizon, @dbini, @fredvaillant, @fifou,

                    Please install the attached version of IzzyMoviePlayer64.
                    1. Right click on the Isadora application and choose "Show Package Contents..."
                    2. Go into the Contents folder and then into the Mac OS folder
                    3. Delete the existing IzzyMoviePlayer64
                    4. Place the attached .zip file inside of the Mac OS folder, alongside IsadoraCore and IzzyMoviePlayer32
                    5. Unzip the file so that IzzyMoviePlayer64 appears there
                    6. Delete the .zip file
                    This updated version works for me on 10.9\. I am giving it to the team for testing now, but I wanted you to have it immediately.
                    Please let me know if it works for you, and thanks in advance for a speedy reply.
                    Best Wishes,
                    Mark

                    116aaf-izzymovieplayer64.zip

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • F
                      fifou last edited by

                      Works great !
                      Tested with a full HD x264 .mp4 file. The end loop trigger is sent as usual, in both interactive and performance mode.
                      But the 4 IzzyMoviePlayer32 and the 4 IzzyMoviePlayer64 are shown in red (not responding) in the activity monitor. Even when they are running (using % processor).. I don't know if it's a normal behaviour..

                      But it works great !

                      Thanks Mark.

                      Philippe

                      MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                      • mark
                        mark last edited by

                        Dear @fifou, RE: this

                        "4 IzzyMoviePlayer32 and the 4 IzzyMoviePlayer64 are shown in red (not responding)"

                        Yes, weirdly Activity Monitor shows these background apps as "not responding" but  they really are. (I researched this at one point, and it's some kind of operation system weirdness, not really an error in the apps.)
                        Sounds like you're good to go. I'll wait to hear from the others.
                        Best,
                        Mark

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                        • fredvaillant
                          fredvaillant last edited by

                          Yes it works for me too. What is the difference between the one from v2.1 ?

                          MBP M1 MAX, 32 GO, MONTEREY

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                          • mark
                            mark last edited by

                            Dear @fredvalliant,

                            I made several improvements to IzzyMoviePlayer64 for v2.1\. But those improvements led to problems for user who still use Mac OS 10.8 – problem similar to the one you identified in 10.9\. So, we worked with those users and solved the problems for v2.2, but I introduced a bug for 10.9 users. (The biggest problem is that some function calls available in Mac OS 10.9 are _not_ available in 10.8; this requires doing things differently depending on the version of Mac OS that is being run.) 
                            I must embarrassingly admit that we simply missed the problem I created in 10.9, the one you identified in this thread. I apologize for the hassle and thank you all for your patience.
                            I will post a "hotfix" as soon as the team verifies the installer, etc. In addition, for future releases, we will implement a more extensive beta program to ensure that builds are getting run on 10.9, 10.10, 10.11, etc. This should allow us to prevent such bugs to get out to the public in future releases.
                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • DusX
                              DusX Tech Staff last edited by

                              I can report, that this fixes the issue for me as well.

                              Troikatronix Technical Support

                              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                              • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                              • fredvaillant
                                fredvaillant last edited by

                                Hi Mark, no problem for this first meeting with v2.2. We know that we upgrade when we're not on stage and v2.1 wasn't crap.

                                I'll dive in this new version and in few weeks I need for a next project to buy a new computer and it'll run with Capitan.
                                Tchüss.

                                MBP M1 MAX, 32 GO, MONTEREY

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                                • dbini
                                  dbini last edited by

                                  to reiterate: i'm getting the problem on 10.9.5 but not on my machine with 10.11.3

                                  i don't have my 10.9.5 machine with me this weekend, so can't test the fix at the moment. I'll report back next week.
                                  John

                                  John Collingswood
                                  taikabox.com
                                  2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                                  plus an old iMac and assorted Mac Minis for installations

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                                  • mark
                                    mark last edited by

                                    Dear @dbini,

                                    Yes, the problem would not have appeared on 10.10 and later.
                                    I feel confident enough that the problem is addressed that I'll release the v2.2.2 hotfix today.
                                    Best,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                    • dbini
                                      dbini last edited by

                                      @mark - that's great. I'm running a second laptop with 10.9 because of issues with El Capitan and NiMate.

                                      John Collingswood
                                      taikabox.com
                                      2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                                      plus an old iMac and assorted Mac Minis for installations

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                                      • mark
                                        mark last edited by

                                        Dear All,

                                        I post the links publicly later, but here is the new build with the fixed MoviePlayer64\. If you see this and can give it a quick try, that would be great.
                                        http://troikatronix.com/files/isadoracore222f00-std.dmg (mac standard)
                                        http://troikatronix.com/files/isadoracore222f00-usb.dmg (mac usb key version)
                                        http://troikatronix.com/files/isadorawin-222f00-std.exe (win standard)
                                        http://troikatronix.com/files/isadorawin-222f00-usb.exe (win usb key version)
                                        Best,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                        • F
                                          fifou last edited by

                                          Mark,

                                          It seems to work ok.. No crash, no useless processsor activity, end loop trigger fired..
                                          Tested on osx 10.9.5

                                          Thanks for the quick fix.

                                          best
                                          Philippe

                                          MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                                          • mark
                                            mark last edited by

                                            Dear All,

                                             The issue with 10.9 identified by you all has been solved. Thanks for all the help.
                                             You can now download v2.2.2 at http://troikatronix.com/download/isadora-download/
                                             Best,
                                             Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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