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    [SOLVED] Fan tastic

    Troubleshooting and Bug Reports
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    • fredvaillant
      fredvaillant last edited by

      The wedding of izz 2.2.1 and my MBP 2.6 GHZ intelcore i7 over Mavericks is very noisy. My fan is on the max even with an empty patch.

      MBP M1 MAX, 32 GO, MONTEREY

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      • DusX
        DusX Tech Staff last edited by

        I wonder is this is related to the recent change, where the 'stage' is always drawn even if not actively shown.

        This allows for a number of enhancements, and eliminated some issues, but does mean the GPU/CPU is processing any video etc at all times. Does pausing the engine allow the fan to relax?

        Troikatronix Technical Support

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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • mark
          mark last edited by

          Dear @fredvaillant,

          Can you go into activity monitor and see who has the highest CPU usage? Is it Isadora itself or one of the IzzyMoviePlayer background applications?
          Best,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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          • fredvaillant
            fredvaillant last edited by

            Hello DusX, when I pause the engine, the fan stops rushing but it's because izz quits (without any message).

            Hello Mark, I attached 3 activities : 1 for empty patch, 1 for 1 movie player "interactive" apple pro res 1080p playing on the right side, one with 2 movie player "interactive" apple pro res 1080p playing on the right side.
            Other behaviors : 
            If I have a video inwatcher  in my patch and start live input I need to leave the scene and go back to have the image on my stage (for any live input FaceTime or blackmagic).
            Several times I couldn't clic on another scene to go in. I needed to use the space bar.
            Thanks anyway.

            3c5747-izz-empty-scene.tiff 82b3d7-izz-1080p.tiff 761960-izz-2x1080p.tiff

            MBP M1 MAX, 32 GO, MONTEREY

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            • mark
              mark last edited by

              Dear @fredvaillant,

              Hmmm... something looks bad here. The "Report Crash" application is at the top of the list. This would indicate to me that the IzzyMoviePlayer is repeatedly crashing, which is why the fans are running.
              Can you see crash reports for that? They can be found at ~/Library/Logs/DiagnosticReports/
              One Question: why are using Interactive mode? If you are running on 10.8 or later, using 'performance' would lead AVFoundation to play these movies with higher efficiency. If you are on 10.8 or later, what happens if you switch to 'performance' mode? Do the fans stop then?
              In any case, look for crash reports from IzzyMoviePlayer32 or IzzyMoviePlayer64.
              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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              • dbini
                dbini last edited by

                I'm experiencing something similar with Isadora 2.2.1 on my MacBookPro 2.53GHz Intel Core 2 Duo running OSX 10.9.5. Even with no Isadora file open, Activity Monitor is showing 4 instances of IzzyMoviePlayer32 (Not Responding) and a ReportCrash which is straining the CPU.

                i'm not getting this problem on my other Mac running 10.11.3.

                John Collingswood
                taikabox.com
                2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
                plus an old iMac and assorted Mac Minis for installations

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                • F
                  fifou last edited by

                  Hi all,
                  I'm experiencing almost same behaviour with my macmini under osx 10.9.5.
                  Izzymovieplayer64 endlessly crashes at Isadora launch.
                  In activity monitor, ReportCrash is eating 180% of my processor.
                  I remember I had codec issues which crashed IzzyMoviePlayer, with Isadora 2.0.5.
                  At that time, Mark helped me a lot and found the culprit.
                  But since in my actual configuration, Isadora 2.1 is working great, and Isadora 2.2.1 is crashing, I don't think it's the same codec issue.

                  Thanks for the hard work.

                  Best

                  Philippe

                  MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                  • F
                    fifou last edited by

                    Here's one of the multiple IzzyMoviePlayer64 crashlogs :

                    fdefd0-izzymovieplayer64_2016-03-24-123920_macmini-2.crash.zip

                    MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                    • crystalhorizon
                      crystalhorizon Beta Platinum last edited by

                      Also Report Crash is on Top of the Activity monitor, I get also the fans running high

                      Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                      • crystalhorizon
                        crystalhorizon Beta Platinum last edited by

                        Here a screenshot b7c645-screenshot-2016-03-24-14.42.47.png

                        Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                        • mark
                          mark last edited by

                          Dear @crystalhorizon, @dbini, @fredvaillant, @fifou,

                          Can each of you verify you are on 10.9? I'm getting the feeling this is a 10.9 only issue. If that's the case I'll get a fix out as soon as humanly possible. But please each of you let me know.
                          In the meantime, to alleviate the problem for you all, please download a copy of v2.1 and install it after renaming v2.2\. Then right click v2.1 and choose "Show Package Contents." Go into the Contents folder and then into the Mac OS folder. Copy IzzyMoviePlayer64 and then, after opening the same sequence of folders in v2.2, replace IzzyMoviePlayer64 there.
                          In v2.2, there were bug fixes in these background Movie Players that allowed them to work again with 10.8, but obviously this has adversely affected 10.9.
                          I'm very sorry that we let this slip through. I will see that it is corrected within the next 24 hours if at all possible. Thank you for your patience.
                          Best,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • crystalhorizon
                            crystalhorizon Beta Platinum last edited by

                            Yes I am on Mavericks 10.9.5

                            Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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                            • fredvaillant
                              fredvaillant last edited by

                              Yes I'm on Mavericks 10.9.5.

                              MBP M1 MAX, 32 GO, MONTEREY

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                              • fredvaillant
                                fredvaillant last edited by

                                Hello Mark,
                                I just sent you by email the 2 crash report below. I had 8 reports of IsadoraCore and 4 of IzzyMoviePlayer.
                                IsadoraCore_2016-03-23-104240_MacBook-Pro-de-Base.wakeups_resource

                                IzzyMoviePlayer64_2016-03-16-180834_MacBook-Pro-de-Base.wakeups_resource.

                                As you asked, I just changed in v2.2/Mac OS folder the izzyMovieplayer64 and for the moment it's very calm...
                                So maybe the problem is solved.
                                Thanks.

                                MBP M1 MAX, 32 GO, MONTEREY

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                                • fredvaillant
                                  fredvaillant last edited by

                                  Dear Mark

                                  I forgot to answer to your question about the Movie player optimize set, I quickly did the test patch and I had no image out of the Movie Player (red link an nothing on stage) with performance and I had one with Interaction with appleprores. Don't ask me why, I have no problem today... What I still have is with the video in watcher, when I start the Live input, I need to leave the scene and go back to have my live input on my stage.

                                  MBP M1 MAX, 32 GO, MONTEREY

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                                  • F
                                    fifou last edited by

                                    Yes Mark,

                                    My MacMini runs under OSX 1.9.5

                                    The IzzyMoviePlayer64 file replacement works great !

                                    Thanks
                                    Philippe

                                    MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                                    • F
                                      fifou last edited by

                                      Mark,

                                      It seems to work great.
                                      But as I was testing the "new" movie player, I noticed that there is no loop end trigger in performance mode (AVFoundation). With the same movie (.mp4 - 720p - x264 - AAC audio) in interractive mode (QuickTime), end trigger is launched as usual..

                                      Best
                                      Philippe

                                      MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                                      • mark
                                        mark last edited by

                                        @fifou,

                                        Thanks for joining the testing team. ;-) I will look at the 'loop end' trigger problem right now.
                                        Best,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                        • F
                                          fifou last edited by

                                          I just noticed that Chimerik already pointed that issue in this post :
                                          http://troikatronix.com/community/#/discussion/2610/v-2-21-movie-player-loop-end-trigger-not-sending

                                          Thanks Mark.

                                          Best
                                          Philippe

                                          MacBookPro 15' 2012 - QuadCore i7 @ 2,66GHz - 16GB RAM - NVIDIA GeForce GT 650M 1024Mo VRAM - 2 Internal SATA SSD Hard Drives - OSX10.13.6 - Isadora 3.0.7

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                                          • mark
                                            mark last edited by

                                            **[EDIT:** the attached app now fixes the 'loop end' trigger bug mentioned by fifou about.**]**

                                            Dear @crystalhorizon, @dbini, @fredvaillant, @fifou,

                                            Please install the attached version of IzzyMoviePlayer64.
                                            1. Right click on the Isadora application and choose "Show Package Contents..."
                                            2. Go into the Contents folder and then into the Mac OS folder
                                            3. Delete the existing IzzyMoviePlayer64
                                            4. Place the attached .zip file inside of the Mac OS folder, alongside IsadoraCore and IzzyMoviePlayer32
                                            5. Unzip the file so that IzzyMoviePlayer64 appears there
                                            6. Delete the .zip file
                                            This updated version works for me on 10.9\. I am giving it to the team for testing now, but I wanted you to have it immediately.
                                            Please let me know if it works for you, and thanks in advance for a speedy reply.
                                            Best Wishes,
                                            Mark

                                            116aaf-izzymovieplayer64.zip

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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