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    Isadora will not boot when I change media location

    Troubleshooting and Bug Reports
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    • AlexWilliams
      AlexWilliams last edited by

      Okay this is driving me crazy. I had begun a project on one external HD and now I want to disconnect from that HD and use a faster external or the internal SSD. Only problem is, when I change the media's location to the drive I want, and disconnect the old HD from my machine, Isadora will not load the file. It freezes on a blank dialogue box and I have to force quit. Ideas?

      Alex Williams
      Video Designer
      Toronto

      Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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      • AlexWilliams
        AlexWilliams last edited by

        I also tried building a new project file, cutting and pasting all the scenes from the last project into the new one, and re-importing the media, which is now out of order and all scenes' media would have to be re-linked, but the same thing happened. It seems I can't run Isadora unless this one external drive is attached, otherwise it crashes Isadora. Would love some advice.

        Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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        • keftaparty
          keftaparty last edited by

          Hi Alex,

          Would you give a bit more detail anout your setup please ? ( OS, isadora version, machine etc... )
          What you get is quite strange, you should normaly get a dialog box at startup asking you to relocate your medias.
          Best
          Mehdi

          ...
          Mehdi Toutain-Lopez
          www.toutain-lopez.com

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          • AlexWilliams
            AlexWilliams last edited by

            Hi Mehdi,

            Thanks for your response. 2.2 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.7.4, Isadora Core 1.3.0f24.
            Dialog box yes, but it's blank and will not boot. I have to force quit.
            Thanks,
            Alex

            Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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            • keftaparty
              keftaparty last edited by

              Hi,

              Did you tried 1.3.0f25 ?
              Do you manage to launch isadora ( without opening an existing patch ) when this external drive is not connected ?
              Best
              Mehdi

              ...
              Mehdi Toutain-Lopez
              www.toutain-lopez.com

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              • Michel
                Michel Izzy Guru last edited by

                This shouldn't happen if you copy the Izzy file plus the movies/media in the same hierarchical order to the new HDD.

                Best,
                Michel

                Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                • AlexWilliams
                  AlexWilliams last edited by

                  @ Mehdi: Where would I get 1.3.0f25? Can't find it on the website.
                  @ Michel: I've got 90 clips, added progressively over time, so I'm not aware of a way that I can keep them in order...

                  Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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                  • keftaparty
                    keftaparty last edited by

                    Hi,

                    1.3.0f25 can be found [here](http://troikatronix.com/isadora-1-3-0f25-release-notes/)

                    ...
                    Mehdi Toutain-Lopez
                    www.toutain-lopez.com

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                    • AlexWilliams
                      AlexWilliams last edited by

                      Hi Mehdi, I don't think it's on that page. Can't link to it anywhere... sorry but am I missing it?

                      Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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                      • AlexWilliams
                        AlexWilliams last edited by

                        Okay, found 1.3.0f25 on another page and installed. Same problem - blank dialog box after a prompt to locate a missing file, when I press ignore, dialog box comes up and spinning beach ball. 

                        Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          I will forward this to Mark to have a look at.

                          I have a feeling its machine specific; i.e; its something to do with your machines/set-up.

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                          RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                          RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                          • mark
                            mark last edited by

                            Dear Alex,

                            Can you send me the crash report? Please use the attached app to gather them and zip them to your desktop. Then put the result here. That will allow me to analyze the crash.
                            Best Wishes,
                            Mark

                            1d2a80-get-recent-isadora-crashes.zip

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                            • Michel
                              Michel Izzy Guru last edited by

                              @AlexWilliams
                              One thing that I have learned over time is to put the Izzy project in one folder in that folder there is a folder for sound/pictures/movies etc, then there is another folder called old, there I through in all media not used anymore. If I then move the project, everything stays in the right order. Especially with lots of media a must.

                              Best,
                              Michel

                              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                              • AlexWilliams
                                AlexWilliams last edited by

                                Still haven't got a solution for this. Here's a video that shows the problem. The password for the video is: Isadora
                                Any help would be appreciated. I'm in rehearsal and need to find a solution.
                                https://vimeo.com/52524378

                                Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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                                • Michel
                                  Michel Izzy Guru last edited by

                                  @AlexWilliams
                                  Just for checking if that works, what happens if you open Isadora first then go to "file-->open" and open your project that way?

                                  Best,
                                  Michel

                                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                                  • mark
                                    mark last edited by

                                    Dear All,

                                    In my private back and forth with Alex, he now suspects that one of the clips imported into Isadora is a reference .mov, with the actual media being on one of the external drives. Isadora still shouldn't hang -- I'll look into that. But I'm waiting for confirmation that this might be the cause of the problem.
                                    Alex?
                                    Best Wishes,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                                    • AlexWilliams
                                      AlexWilliams last edited by

                                      Hi Mark and all, thanks for your help. I couldn't find the source of the problem - yes there was a reference file, but I removed it from the media list, and it still crashed the same way. I decided to rebuild the project, instead of continuing to troubleshoot.

                                      Media artist (video designer for theatre and filmmaker) based in Toronto, Canada. Coach and instructor at The National Theatre School of Canada. Instructor at Sheridan College in Interaction Design and York/Sheridan Bachelors of Design. BFA Emily Carr University, MFA York University. 2.9 GHz Intel Core i7 MBP, 16 GB RAM, Radeon Pro 460, 4096 VRAM, running OSX 10.12.6, Isadora Core 2.6.1, and 2.3 GHz Intel Core i7 MBP, 16 GB RAM, running OSX 10.13.1 (High Sierra), Isadora Core 2.6.1

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