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    Migrating Isadora from one computer to another

    Troubleshooting and Bug Reports
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    • P
      Paz last edited by

      Hi I have recently purchased a new Mac and migrated all software across - including Isadora. I now only have access to Isadora in demo mode. How do I register the software on my new Mac?

      Thanks in advance

      Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 13.1 | Izzy v3.2.6 /// MBP 2.9 GHz i7, AMD Radeon Pro 560, 16GB, 512GB SSD, macOS 12.6. | Izzy v3.2.6 | UK

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      • DusX
        DusX Tech Staff last edited by

        You will need to follow the standard registration process. Creating a new registration code (generated on troikatronix.com)

        You can find detailed instructions on this page: http://troikatronix.com/support/register-isadora/

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

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        • mark
          mark last edited by

          @Paz

          As DusX indicated you'll need to follow the standard registration process. We allow you to generate up to three registration codes per year so that you can easily generate a new license for a new computer.
          Best Wishes,
          Mark

          Media Artist & Creator of Isadora
          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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          • P
            Paz last edited by

            @Mark @DusX thanks for your help

            Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 13.1 | Izzy v3.2.6 /// MBP 2.9 GHz i7, AMD Radeon Pro 560, 16GB, 512GB SSD, macOS 12.6. | Izzy v3.2.6 | UK

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            • P
              Paz last edited by

              @DusX I have lost my password - I have my KAGI receipt which contains my user name and serial number but no password. Is there anyway that Troikatronix can supply me with a new password?

              Best regards,

              Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 13.1 | Izzy v3.2.6 /// MBP 2.9 GHz i7, AMD Radeon Pro 560, 16GB, 512GB SSD, macOS 12.6. | Izzy v3.2.6 | UK

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              • mark
                mark last edited by

                Dear @Paz,

                You must use the form at
                http://troikatronix.com/support/isadora/
                Take note that we can only send passwords to the email address registered with the account. Make sure to use that email address when contacting us to avoid any further delay.
                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • P
                  Paz last edited by

                  @Mark Many thanks - will do

                  Running: Mac Studio M1 Max 32GB, 512GB SSD, macOS 13.1 | Izzy v3.2.6 /// MBP 2.9 GHz i7, AMD Radeon Pro 560, 16GB, 512GB SSD, macOS 12.6. | Izzy v3.2.6 | UK

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