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    Bug report page

    How To... ?
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    • Armando
      Armando Beta Gold last edited by

      Hello,

      From Isadora 251 I can't access bug reports webpage any more. Where didi it go?

      Cheers


      Armando Menicacci
      www.armandomenicacci.net
      www.studiosit.ca

      Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 13 Ventura

      Michel 1 Reply Last reply Reply Quote 0
      • mark
        mark last edited by

        Dear Armando,

        Well, actually, we got rid of it hoping to have the support ticket form ask all the right questions.

        But is Isadora trying to call up the page when you get an assertion (dialog) error?

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        1 Reply Last reply Reply Quote 0
        • Michel
          Michel Izzy Guru @Armando last edited by

          @Armando

          Well you get to the support page and if you don't find an answer there you hit the link "new support ticket".

          Best Michel

          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

          1 Reply Last reply Reply Quote 1
          • Armando
            Armando Beta Gold last edited by

            Ok I didn't see, sorry.

            What is the difference between "I think I found a bug" and .doesn't operate as expected?" Just as an example (I'll file a bug report). In control panel left arrow doesn't always move objects to the left while il edit mode. I don't seem to be able to reproduce it all times, but. It sure happens. Under what category do I file it?

            All the best to the team.


            Armando Menicacci
            www.armandomenicacci.net
            www.studiosit.ca

            Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 13 Ventura

            Michel 1 Reply Last reply Reply Quote 0
            • Michel
              Michel Izzy Guru @Armando last edited by

              @Armando

              I would choose "doesn't operate as expected". The "I think I found a bug" would be something that could be by design but you feel it should work different.

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              1 Reply Last reply Reply Quote 0
              • Armando
                Armando Beta Gold last edited by

                Thanks Michel


                Armando Menicacci
                www.armandomenicacci.net
                www.studiosit.ca

                Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 13 Ventura

                1 Reply Last reply Reply Quote 0
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