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    Live settings codecs

    Troubleshooting and Bug Reports
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    • Skulpture
      Skulpture Izzy Guru last edited by

      What does it say in the BM system preferences? (not inside isadora)

      Graham Thorne | www.grahamthorne.co.uk
      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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      • arievanegmond
        arievanegmond last edited by

        here it is.

        ffbe00-capture-decran-2013-01-14-a-17.15.19.png

        AriĂŠ van Egmond
        www.arievanegmond.net

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        • arievanegmond
          arievanegmond last edited by

          Mark,
          do you think a new installation of isadora will fix it ?
          i ask because, first i installed isadora, and then after the apple pro res pack codecs ...
          my best

          AriĂŠ van Egmond
          www.arievanegmond.net

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          • mark
            mark last edited by

            Dear arievanegmond,

            First, I'm a little confused when you say "blocked in uncompressed." Is this referring the the popup labeled "Set Input"? Which part of the dialog are you talking about?
            I am really unsure how to help you on this, only because I don't have a Blackmagic card with me here in Switzerland where I'm working for the next five weeks. I'll see if I can find one to install in the Mac Pro that I'm using.
            It could be Isadora, but I'm not really sure about this -- I mean, I have no influence over the dialog you are showing -- it's totally from Blackmagic.
            Anyway, I'll see what I can do.
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • arievanegmond
              arievanegmond last edited by

              Dear Mark, here a screen shot where the settings are "blocked" in red. in the settings panel of the live capture settings....

              My best
              ea3567-settings-live.jpg

              AriĂŠ van Egmond
              www.arievanegmond.net

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              • mark
                mark last edited by

                So, when you say "blocked" you mean you click on the menu and it won't pop up?

                -- Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • arievanegmond
                  arievanegmond last edited by

                  hi Mark, yes it doesn't pop up..

                  AriĂŠ van Egmond
                  www.arievanegmond.net

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                  • mockej
                    mockej last edited by

                    Having the same problem... on a mac mini running Lion. Can't choose a codec and struggling with the massive files and bandwidth resulting from uncompressed capture. Busy upgrading now to OSX 10.8.3 Mountain Lion, hoping it will sort the issue out. Don't have this problem on my MBP 15" at all, which shipped with 10.8. 

                    You can imagine the Mini stuttering and gasping as the uncompressed 4:2:2 video capture kicks in. Actually things are bad for about 4-8 seconds as the background capturing starts, then evens out. Using a LaCie Little Big Disk 2TB RAID Thunderbolt drive for capture.
                    Interesting, note the strange little artefact on the word "Motion" in [arievanegmond](http://troikatronix.com/troikatronixforum/profile/460/arievanegmond)'s screen capture, which first made me think this could be a glitch and not a case of Isadora choosing the best available setting.
                    Will update when upgrade is complete and I run tests again. 
                    m

                    rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                    • mockej
                      mockej last edited by

                      ps I am running HDMI from a Sony NXCam through BM Ultrastudio 3D.

                      m

                      rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                      • mockej
                        mockej last edited by

                        ok no luck with OS upgrade. Trying re-installing Blackmagic Desktop Video.

                        rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                        • mockej
                          mockej last edited by

                          no luck. Help will be appreciated, have a shoot of our show tomorrow to Wednesday, worried about this glitch... thanks in advance

                          m

                          rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                          • Skulpture
                            Skulpture Izzy Guru last edited by

                            In this screenshot it says 'select output processing' and its set to off. If you change that does it then unlock the settings for you?

                            http://troikatronix.com/troikatronixforum/discussion/download/354/Capture%20d%E2%80%99e%CC%81cran%202013-01-14%20a%CC%80%2017.15.19.png

                            Graham Thorne | www.grahamthorne.co.uk
                            RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                            RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                            RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                            • Skulpture
                              Skulpture Izzy Guru last edited by

                              ^ I know thats the output BTW its just BM stuff can work in weird ways. I have limited knowledge of BM stuff but enough to know that often you have to click strange things and sometimes its trial and error.

                              Hope this helps.

                              Graham Thorne | www.grahamthorne.co.uk
                              RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                              RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                              RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                              • Armando
                                Armando Beta Gold last edited by

                                Dear arievanegmond

                                I have the same problem Not only with the thunderbolt Blackmagic Intensity, but also with the Canopus ADVC55 and the ADVC 110. And this is new. I'd say it is an apple thing. What system are you running? (By the way, as Mark says it is better to put our configuration in signature. So everybody knows.
                                ANd by the way I can't still capture in hd..... grrrrrr
                                Thanks

                                Armando Menicacci
                                www.studiosit.ca
                                MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

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                                • mockej
                                  mockej last edited by

                                  Hi Armando, arievanegmond, Skulpture, Mark (especially)

                                  This problem is threatening an upcoming show in Berlin in June... would be great to figure it out before then. I am doing what I can to investigate. Here is what I know:
                                  1\. The problem exists on my Mac Mini (i5, 256MB Radeon, 6GB RAM, OSX 10.8, Izz 1.3.0f25), and **not** on my MBP (i7, 1GB Nvidia, 8GB RAM, OSX 10.8, Izz 1.3.0f25)
                                  2\. Same OS, same Izzy, same Blackmagic software
                                  3\. Not only are the compression options "frozen" on the Live Capture Settings on the Mini, but there is a glitch in the drawing of the dialogue. Look at arievanegmond's screen capture of Jan 16... the word "Motion" is obscured and other text is displaced.
                                  The struggle continues...

                                  rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                                  • Skulpture
                                    Skulpture Izzy Guru last edited by

                                    The thing that seems most different to me is the graphics card. One is Radeon the other Nvidia?

                                    But let me be clear; I am just clutching at straws here. Because its the only thing that is different really; apart from RAM and physical machine build.
                                    BUT to purposely contradict myself (?) I am not sure how a graphics card responsible for outputting video could/is stopping video input.
                                    I hope you get it sorted anyway....

                                    Graham Thorne | www.grahamthorne.co.uk
                                    RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
                                    RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
                                    RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                    • mockej
                                      mockej last edited by

                                      ![](file:///Users/mockej/Pictures/professor-farnsworth1.png)
                                      ![](file:///Users/mockej/Pictures/professor-farnsworth1.png)
                                      ![](http://troikatronix.com/troikatronixforum/utility/thumbnail/FileUpload/2f/64fb36-professor-farnsworth1.png)
                                      Good news, everyone!!
                                      My initial hunch about the glitch in the drawing of the live input setting dialogue paid off. It is not a problem with the availability of the codecs at all, but rather seems to be a mis-rendering of the dialogue which de-activates the dropdown list of codecs. This may very well have something to do with the graphics card or native screen resolution.
                                      The fix on my Mac Mini was was simply to drag the bottom right corner of the dialogue out all the way, so that the dialogue fills the screen. Then back to minimum size, repeat a few times to force re-drawing. Then switch to the "Source" tab and back. This worked for me, will be interesting to see if it solved your problems too arievanegmond and Armando.
                                      Mark, it may be worth looking into that dialogue as it seems to have a render problem even on my MBP, which always allowed the dropdown but the dialogue still breaks up if resized:

                                      Please let me know if this works, I am very relieved as I have just invested in the BM Thunderbolt 3D and was going mad trying to get the show running smoothly... hoping for the best for you also.
                                      m

                                      64fb36-professor-farnsworth1.png d3e0c6-livecapdraw.png

                                      rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                                      • Armando
                                        Armando Beta Gold last edited by

                                        It works!!! And once it is done I have access to the menu again!

                                        Armando Menicacci
                                        www.studiosit.ca
                                        MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

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                                        • arievanegmond
                                          arievanegmond last edited by

                                          sorry for the late answear..but it works also with the blackmagic...
                                          thx everyone

                                          AriĂŠ van Egmond
                                          www.arievanegmond.net

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