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    No image on projector

    Troubleshooting and Bug Reports
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    • A
      andressafb last edited by

      Hi everyone!

      I just updated to the latest Isadora USB version and I'm having a problem with new and old projects, no image is coming out on projectors. I get sound but it's all black. Does anyone know why and how to fix it? 

      Thank you!
      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @andressafb last edited by

        @andressafb

        Did you go into Isadora>Preferences> and assign a display to Stage 1?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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        | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

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        • J
          jtsteph last edited by jtsteph

          I am having the same issue. I have not used isadora in a year or so, i just updated and cannot get an image up on the stage at all. I've tried stills, colors, and movies. I just get a black stage. The only think I can get up there is the alignment grid. 


          I have assigned the stage to a display.

          In addition, I tried the Isadora sample files to make sure it was not something I am doing incorrectly here.


          My setup. Asus G750, W10, izzy 2.6.1 USB, gtx780m, latest NVIDIA drivers 397.93


          W10 PRO 5960X@4.2Ghz (in a 4U case), 64GB RAM @ 2800, RTX 3090, Behringer UMC404HD audio interface, Izzy 3 USB
          Website: http://justinstephenson.com

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          • J
            jtsteph last edited by

            Fixed it. I trashed the preferences (on windows in the %AppData%/Roaming/TroikaTronix folder and everythings works as it should.

            W10 PRO 5960X@4.2Ghz (in a 4U case), 64GB RAM @ 2800, RTX 3090, Behringer UMC404HD audio interface, Izzy 3 USB
            Website: http://justinstephenson.com

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