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    win 10 no hap ds

    Troubleshooting and Bug Reports
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    • m_theater
      m_theater last edited by

      tring out the izzy demo on a fresh windows desktop, but have no idea how to get the hap direct show working. No Thumbnail is shown in Videofile Bin and Movieplayers Progressbar is green but not running. I doublechecked with MadMapper and Touchdesigner that the sample-1080p30-Hap.avi from renderheads is running.

      Thanks in advance for any clue

      clemens

      Win 10 pro 64bit  17134.165; Izzy 2.6.1; HP Z420 1650v2, Quadro K600

      avk4.net

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      • m_theater
        m_theater last edited by

        some more details: windows Mediaplayer is not playing the file, virtual dup as explained in this tutorial is playing the file without problems

        avk4.net

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        • D
          DillTheKraut @m_theater last edited by

          @m_theater

          speed value of the movie player actor is 1?

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          • DusX
            DusX Tech Staff last edited by

            Did you see this statement in the tutorial "Additionally, your system needs to have the Microsoft c++ redistributable 2008 x86 libraries available. You can download the installer from Microsoft."

            Isadora does not install this library by default, and it may be that the other applications you have tested are using a local version.
            Try installing it and see if the video import/play as expected.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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            • m_theater
              m_theater last edited by

              @DillTheKraut @DusX ,thanks for your reply 

              after deinstalling the vcredist and reinstalling it is finally working. I wouldn't have expected that it is so fragile, but can't say for sure which version i installed in the first place.

              @mark is it an option to link izzy against a local version of the dll as DusX has described it above ?

              Thanks for your help.

              best clemens

              avk4.net

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