• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    The built in isight camera is not detected

    How To... ?
    5
    12
    4267
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Kay
      Kay last edited by

      I try to use the built in isight camera on my Mac, but in the live capture settings it is not detected. On the Quicktime Plyer for example it is working. Any Ideas?

      Skulpture 1 Reply Last reply Reply Quote 0
      • Skulpture
        Skulpture Izzy Guru @Kay last edited by

        @Kay 

        I used to get this off and one for a while. I found it was third party plug-ins or effects. Do you have any 'Macam' USB software installed or anything similar?

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
        RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
        RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

        Kay 1 Reply Last reply Reply Quote 0
        • Kay
          Kay @Skulpture last edited by

          @skulpture said:

          I used to get this off and one for a while. I found it was third party plug-ins or effects. Do you have any 'Macam' USB software installed or anything similar?

           Not that I know. How can I find out?

          1 Reply Last reply Reply Quote 0
          • dbini
            dbini last edited by

            i lost mine for a few months, then it returned home after updating my OS to 10.13.6

            John Collingswood
            taikabox.com
            2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
            plus an old iMac and assorted Mac Minis for installations

            Kay 1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff last edited by

              Try:

              • Closing Isadora
              • Opening Facetime/Photobooth
              • Selecting the camera as the video source for that program 
              • Keep that program open using the camera
              • Open Isadora
              • Check and see if the camera shows up as an option in the capture settings now

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
              Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
              Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              Kay 1 Reply Last reply Reply Quote 0
              • Kay
                Kay @dbini last edited by

                @dbini

                Thanks, but I am already on 10.13.6

                1 Reply Last reply Reply Quote 0
                • Kay
                  Kay @Woland last edited by

                  @woland

                  Thanks, I tried it, but it did not work :(

                  Any other Ideas?

                  Michel 1 Reply Last reply Reply Quote 0
                  • Michel
                    Michel Izzy Guru @Kay last edited by

                    @Kay 

                    I had a similar problem ages ago, this helped me: 

                    - Quit all open apps that may try to use the FaceTime camera
                    - Open Terminal
                    - Enter the following command strings exactly, then hit return:

                    sudo killall VDCAssistant

                    - Still at the terminal, issue the following command as well:

                    sudo killall AppleCameraAssistant

                    - Enter the administrator password when requested, this is required to execute a command with superuser privileges as prefixed by sudo
                    - Relaunch the app that was attempting to use the camera

                    Best Michel

                    Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                    Kay 1 Reply Last reply Reply Quote 0
                    • Kay
                      Kay @Michel last edited by

                      @michel Thanks a lot, but it was unfortunatly unsuccessful. More Ideas?

                      Opening Isadora it appears this information: If I click OK Isadora is opening. No Idea what it means. Is it Important for my situation?

                      1 Reply Last reply Reply Quote 0
                      • Woland
                        Woland Tech Staff last edited by

                        Based on that logo, you're running an old version of Isadora. This may be the issue. 

                        I highly recommend that you update to the most recent version of Isadora 2, which can be found on the TroikaTronix downloads page.

                        If you would like to keep your current version of Isadora intact but also download the most recent version of Isadora 2, you can install multiple versions of Isadora on your machine by following the steps laid out in this TroikaTronix article.

                        If you have accidentally replaced your current version of Isadora and would like to re-download it, you can find older versions of Isadora on the TroikaTronix legacy downloads page.

                        TroikaTronix Technical Support
                        New Support Ticket: https://support.troikatronix.com/support/tickets/new
                        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        1 Reply Last reply Reply Quote 0
                        • Kay
                          Kay last edited by

                          Hi Woland, thank you for that information! I re-downloaded Isadora 1.3.1f06 on my Mac 10.13.6, but without success. No camera is detected :(

                          Woland 1 Reply Last reply Reply Quote 0
                          • Woland
                            Woland Tech Staff @Kay last edited by

                            @kay

                            But did you try with Isadora 2.6.1?

                            TroikaTronix Technical Support
                            New Support Ticket: https://support.troikatronix.com/support/tickets/new
                            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post