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    The built in isight camera is not detected

    How To... ?
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    • Skulpture
      Skulpture Izzy Guru @Kay last edited by

      @Kay 

      I used to get this off and one for a while. I found it was third party plug-ins or effects. Do you have any 'Macam' USB software installed or anything similar?

      Graham Thorne | www.grahamthorne.co.uk
      RIG 1: Custom-built PC: Windows 11. Ryzen 7 7700X, RTX3080, 32G DDR5 RAM. 2 x m.2.
      RIG 2: Laptop Dell G15: Windows 11, Intel i9 12th Gen. RTX3070ti, 16G RAM (DDR5), 2 x NVME M.2 SSD.
      RIG 3: Apple Laptop: rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

      Kay 1 Reply Last reply Reply Quote 0
      • Kay
        Kay @Skulpture last edited by

        @skulpture said:

        I used to get this off and one for a while. I found it was third party plug-ins or effects. Do you have any 'Macam' USB software installed or anything similar?

         Not that I know. How can I find out?

        1 Reply Last reply Reply Quote 0
        • dbini
          dbini last edited by

          i lost mine for a few months, then it returned home after updating my OS to 10.13.6

          John Collingswood
          taikabox.com
          2019 MBPT 2.6GHZ i7 OSX15.3.2 16GB
          plus an old iMac and assorted Mac Minis for installations

          Kay 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff last edited by

            Try:

            • Closing Isadora
            • Opening Facetime/Photobooth
            • Selecting the camera as the video source for that program 
            • Keep that program open using the camera
            • Open Isadora
            • Check and see if the camera shows up as an option in the capture settings now

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            Kay 1 Reply Last reply Reply Quote 0
            • Kay
              Kay @dbini last edited by

              @dbini

              Thanks, but I am already on 10.13.6

              1 Reply Last reply Reply Quote 0
              • Kay
                Kay @Woland last edited by

                @woland

                Thanks, I tried it, but it did not work :(

                Any other Ideas?

                Michel 1 Reply Last reply Reply Quote 0
                • Michel
                  Michel Izzy Guru @Kay last edited by

                  @Kay 

                  I had a similar problem ages ago, this helped me: 

                  - Quit all open apps that may try to use the FaceTime camera
                  - Open Terminal
                  - Enter the following command strings exactly, then hit return:

                  sudo killall VDCAssistant

                  - Still at the terminal, issue the following command as well:

                  sudo killall AppleCameraAssistant

                  - Enter the administrator password when requested, this is required to execute a command with superuser privileges as prefixed by sudo
                  - Relaunch the app that was attempting to use the camera

                  Best Michel

                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                  Kay 1 Reply Last reply Reply Quote 0
                  • Kay
                    Kay @Michel last edited by

                    @michel Thanks a lot, but it was unfortunatly unsuccessful. More Ideas?

                    Opening Isadora it appears this information: If I click OK Isadora is opening. No Idea what it means. Is it Important for my situation?

                    1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff last edited by

                      Based on that logo, you're running an old version of Isadora. This may be the issue. 

                      I highly recommend that you update to the most recent version of Isadora 2, which can be found on the TroikaTronix downloads page.

                      If you would like to keep your current version of Isadora intact but also download the most recent version of Isadora 2, you can install multiple versions of Isadora on your machine by following the steps laid out in this TroikaTronix article.

                      If you have accidentally replaced your current version of Isadora and would like to re-download it, you can find older versions of Isadora on the TroikaTronix legacy downloads page.

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      1 Reply Last reply Reply Quote 0
                      • Kay
                        Kay last edited by

                        Hi Woland, thank you for that information! I re-downloaded Isadora 1.3.1f06 on my Mac 10.13.6, but without success. No camera is detected :(

                        Woland 1 Reply Last reply Reply Quote 0
                        • Woland
                          Woland Tech Staff @Kay last edited by

                          @kay

                          But did you try with Isadora 2.6.1?

                          TroikaTronix Technical Support
                          New Support Ticket: https://support.troikatronix.com/support/tickets/new
                          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
                          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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