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    bumps and other problems

    Troubleshooting and Bug Reports
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    • J
      Jarporte last edited by

      Greetings

      we are running a windows 10 I9 processor.  we have two GeForce 1070 cards bridged together. All content and Isadora are running on the same SSID. Let me know if you need more info.  here are the few problems we are having.  our content is all pro res.  We have tried h264 and hap.  and pro res seems to be best. And yes we have tried many different codecs to get to this point. 

      1-we are only using about 20% of the GPU.  and things are choppy, especially with issue 2 below.  Is there a way to make it use more of the GPU to help thing be smooth?

      2-When we go from one que to the next we get a "bump" when the fade is over and izzy goes to the next que screen.  And it happens every time. on every scene.

      3-we have to stop the engine to save the file or it crashes.  any ideas?

      4-other random rashes but maybe solving the above will solve this ;)

      Thanks Jared

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @Jarporte last edited by

        @jarporte 

        Please file a support ticket using the link in my signature.

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        J 1 Reply Last reply Reply Quote 0
        • J
          Jarporte @Woland last edited by

          @Woland 

          Done

          1 Reply Last reply Reply Quote 1
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