assurance-tunnel
assurance-tunnel
assurance-tunnel
assurance-tunnel

movie player issue with sound



  • Hello,

    I've finished a production and I've had issues with the movie player. The movie player didn't run to 100% but trigg the end correctly . Sometimes it looped even if the loop was disable. The biggest issue was when I passed from one scene to an another, I had a residual sound during one -two second. I managed with this issue, by muting the sound.(all my scene didn't start with video with sound). 

    I've any of you have the same issue ? How can I correct this bug 

    I'm running Isa 2.6.1 on  a macbook pro retina mid 2012 OS 10.11.6

    Thank you 

    Have a nice day 

    alex


  • Tech Staff

    @alexb1

    It is probably important to know what media types/codecs are being used.
    Please file a support ticket via the link in my Signature.


  • Tech Staff

    @alexb1 said:

    The movie player didn't run to 100% but trigg the end correctly

     Known issue I believe


  • Tech Staff

    @alexb1 said:

    Sometimes it looped even if the loop was disable.

     Highly unusual. It'll be interesting to get to the bottom of this in the support ticket.

    Check to make sure that "loop" is initialized as off.


  • Tech Staff

    @alexb1 said:

    The biggest issue was when I passed from one scene to an another, I had a residual sound during one -two second.

     If Scene A is playing sound and you crossfade over two seconds into Scene B (which is not playing sound at first), then it's expected behavior that Scene A would continue playing sound until the 2-second crossfade was complete.

    If you Scene A is playing sound and you have a bump (0-second transition) to Scene B (which is not playing sound at first) and you still hear sound, that might be an issue. I'd check to make sure that you're initializing the volume input of the Movie Player in Scene B at 0, otherwise it'd stay as whatever it was set to the last time you were in that Scene.



  • My workaround for this is instead of using the end trigger movie player, patch the position out to a comparator, set it to (ge) equal or greater and enter 99% as the compared number.

    Works every time.


  • Tech Staff

    @craigw said:

    workaround

     Another option is to use Media Percent To Time/Media Time To Percent to get your timing (from Scene start) then put that time into a Trigger Delay actor that's triggered by an Enter Scene Trigger actor.

    https://www.dropbox.com/sh/s8d...



  • Hello,

    Thank you for your quick respons

    The codec was Apple ProRes 422.

    The residual sound I got was not from the scene A ( in the case of passing from scene A to scene B ) but from a video not activate  at first in the scene B . The movie player was initialized off.  I'll write a report ticket .

    The funny think with the end trigger was that even  that the video didn't reach 100% but 99.9xxx % ,the end trigger was correct. The movie player was still  activ after the end of the video. Maybe the isssue of the sound came from that the movie player was still active when I passe to the next scene .

    Thank you and have a nice day

    alex