assurance-tunnel
assurance-tunnel
assurance-tunnel
assurance-tunnel

[TICKET SUBMITTED] Crash as scenes transition



  • Hey all

    so we had a show that had major issues to get up and running.  in the end we reprogrammed the show and made it happen.  Now we are trying to trouble shoot what happened and what made it happen. 

    the performances went off without any major issues.  and we were very happy in the end.

    Now we have the system hooked up and have it running.  and it keeps having "Isadora has experienced an unexpected error"  under information it says 

    !(mCPUBackingBufferData !=0)

    CGLTexture.cp

    2740

    this keeps popping up as it is fading from one scene to the next.  Never when the scene is running.  and it does not seem to be happening going into our out of the same scene each time.

    the only thing I have done to the file is added timed triggers to make the show autoloop.  I have set each scene up for about the length it was during the show.  I figured if I could get it to just run for a few hours I would be happy.  but we get in about and hour and it dies.

    Any ideas?

    jared


  • Tech Staff

    @jarporte

    Please create a support ticket with the link in my signature.



  • it says 

    You are not authorized to access this portal. Kindly contact your helpdesk administrator.

    and I tried to re register. 



  • @woland 

    it says 

    You are not authorized to access this portal. Kindly contact your helpdesk administrator.

    and I tried to re register. 


  • Tech Staff