• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    Capture Camera to Movie Issues in Windows

    Troubleshooting and Bug Reports
    2
    6
    1285
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • W
      wwachalovsky last edited by

      Hi all,

      I recently switched to a windows 10 desktop from using a Mac mini to run this show I'm opening tomorrow (so unfortunately this is kinda urgent). The Capture Camera actor does not seem to be working. Everything populates in the bin correctly but when I try to play back the file Isadora won't play the it and when I look at it in Windows Explorer the file is all sped up. I think it has to do with the codec but I can't find where I address the codec for this record (I can only find the codec adjustment for the record stage actor). Has anyone experienced this before and if so what are the workarounds/solutions? Any help would be beneficial!

      Isadora 3; Intel i5; Nvidia 1080i; Magewell USB to HDMI capture device

      Isadora 3.0.7, Radeon RX 480, MSI, Windows 10

      1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff last edited by

        I think it is likely you are having issues with codecs.

        These are the codecs I have tested, and the related cpu load I saw for each.

        CODEC

        CPU usage

        DV video encoder (DS)

        34%

        Hap (vfw)

        52%

        HapA (vfw)

        53%

        HapQ (vfw)

        53%

        Intel IYUV (vfw) *

        28%

        MJPEG Compressor (DS)

        46%

        MSScreen 9 Encoder (DMO)

        46%

        MS Video 1 (vfw)

        31%

        WMVideo8 encoder (DMO)

        47%

        WMVideo9 encoder (DMO)

        47%

        Black Magic HD 8 bit 4:2:2

        27%

        Black Magic 8 bit MJPEG

        30%

        Black Magic 10 bit 4:4:4

        30%

        Black Magic 10 bit 4:2:2

        28%

        Personally I found the Black Magic codecs to work best for me. Both the CPU load was low, and the quality was good.

        The codecs are only installed along with the Black Magic Desktop Video Software 11.x. 

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • W
          wwachalovsky last edited by

          Awesome, yeah that was what I figured as well. Unfortunately, I don't seem to know where to change what codec is being used. Do you have any insight?

          Isadora 3.0.7, Radeon RX 480, MSI, Windows 10

          1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff last edited by

            Go to menu:
            Output / Record Stage Settings...

            The movie settings are what you need to work with.

            note: a known issue, is that sometimes you may find a codec causes a error (sometimes due to write speed or compression time).
            In anycase, the error will stop you from being able to make additional changes, but it will look normal.
            If you get a codec based error, I suggest re-starting Isadora right away.. it will help you avoid frustration.

            Improving this feature is on our roadmap.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

            1 Reply Last reply Reply Quote 1
            • W
              wwachalovsky last edited by

              Thanks for that info. So I adjusted the codec and the file is still being recorded as a MJPG. Adjusting the codec does not seem to be making any difference. Have you encountered that before?


              I'm glad to hear that this is on the docket to be improved. On the Mac, I ended up using this feature a lot and am considering shifting fully over to windows for my isadora work.

              Thanks in advance!

              Isadora 3.0.7, Radeon RX 480, MSI, Windows 10

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @wwachalovsky last edited by

                @wwachalovsky

                Note, all files are saved as AVI files. 
                Perhaps you need to restart Isadora for your changes to be applied. I have had issue making changes, generally after a failed change (with or without error).

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post