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    [SOLVED] Why does Rutt Etra crash Isadora?

    Troubleshooting and Bug Reports
    rutt etra plugins crash
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    • G
      GoddessMoon2017 Beta Silver last edited by Woland


      In the previous version of Isadora I was able to use Rutt Etra with a basic video as shown below. Now in the current Isadora rutt etra causes the computer to crash. Does anyone know why or how to fix this?


      Here is the crash report.


      DusX 1 Reply Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff last edited by

        Please file a new bug report at https://support.troikatronix.c... so that the Isadora staff can take a look

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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        • DusX
          DusX Tech Staff @GoddessMoon2017 last edited by DusX

          @goddessmoon2017

          It looks to me like you are using an old beta version. You will need to use the latest Isadora release to support the new 64 bit rutt etra plugin.

          As mentioned if you need additional support please open a support ticket.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
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          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          G 1 Reply Last reply Reply Quote 0
          • G
            GoddessMoon2017 Beta Silver @DusX last edited by

            @dusx I have a monthly subscription. What should I do?

            G 1 Reply Last reply Reply Quote 0
            • G
              GoddessMoon2017 Beta Silver @GoddessMoon2017 last edited by

              @goddessmoon2017 Hey I figured it out. Apparently I was upgrading and paying for the beta version I was running. thanks for the help. up and running. :)

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