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    Crash on Win10 Aurora R10 GTX2060

    Troubleshooting and Bug Reports
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    • B
      boristractor last edited by boristractor

      I already send a crash report but want to know if someone ran into this issue.

      Isadora keeps crashing when i try to stage output.

      Can not display Alignement grid neither

      When i plug a picture player to a projector the linnk stays red.

      ---  Note that it does not crash when using only one monitor. So i guess it's a driver issue ?

      (I tried Resolume demo and it sees second display. Others applications like Signal Culture and Adobe suite works too.)

      My setup

      AMD Ryzen 5 3500 (6-Core, 16MB L3 Cache, Max Boost Clock of 4.1GHz)
      NVIDIA GeForce RTX 2060 6GB GDDR6 (OC Ready)
      16GB Single Channel HyperX(FM) FURY DDR4 XMP at 3200MHz
      Windows 10 Home (64bit) English
      NVidia Studio Driver Version 456.71


      Thanks !
      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @boristractor last edited by DusX

        Are you working on a Laptop?
        If so this article is likely a good starting point.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        B 1 Reply Last reply Reply Quote 0
        • B
          boristractor @DusX last edited by boristractor

          @DusX It's a desktop. Alienware Aurora R10.

          1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff last edited by

            Do you have Nahimic audio drivers perhaps?
            These are known to cause some issues.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

            B 1 Reply Last reply Reply Quote 0
            • B
              boristractor @DusX last edited by

              @DusX

              Thanks for thew reply.


              No Nahimic installed.


              I tried with the article you linked as a statring point. No choice for ""Select the preferred graphics processor for this program" as there is no onboard gpu i guess. But a lot of options i'm not at ease with since it's my first windows computer.

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @boristractor last edited by

                @boristractor said:

                But a lot of options i'm not at ease with since it's my first windows computer.

                 You really shouldn't need to change any others. The defaults should be fine.
                Have you opened a support ticket? If not please do, and I can follow up in more detail with you there.
                My signature has the link.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
                • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                B 1 Reply Last reply Reply Quote 0
                • B
                  boristractor @DusX last edited by

                  @DusX

                  I made support ticket two days ago.

                  Thank for your help.

                  1 Reply Last reply Reply Quote 1
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