No blackmagic drivers are istalled

[Mokasyn]

Hi everyone.
I have a problem with Decklink in Isadora 2.6.1
After the upgreade desktop video setup, I lost connection with the capture card. So far, everything has been fine.
Resolume Arena is installed on the macbook, OBS recognizes BMD. Only Isadora has a problem with that. I went back to the older drivers and it was the same. Any ideas?

[bonemap]

@mokasyn

Sometimes resetting Isadora preferences can help in these kinds of situations: https://support.troikatronix.com/support/solutions/articles/13000016417-how-to-manually-delete-the-isadora-preferences

Best Wishes 

Russell

[Juriaan]

I believe that Isadora is connecting to a certain SDK that is expects. Only people that can really tell what is going on are the technicial team of Isadora. So please create a support ticket athttps://support.troikatronix.c..., the technical team of Izzy will help you further :) 

If you could report back here if they have found the solution that would be lovely for people that see this topic in the future. 

[danielprimo]

I have the same problem. izz 3.0.7 does recognize my Blackmagic Intensity Shuttle USB3, but with 2.6.1 appears the same warning. I already reset izz preferences as @bonemap suggested. Also reinstall 2.6.1 version.

MacBook Pro (Retina, 15-inch, Mid 2015) / 2.2 GHz Intel Core i7 / 16 GB 1600 MHz DDR3 / Intel Iris Pro 1536 MB

[DusX]

@danielprimo

Please try an older version of the Black Magic software/drivers. We believe something was changed that has stopped 2.6 from seeing the drivers.