• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [SOLVED] ZoomOSC and EpocCam Driver Incompatibility

    Troubleshooting and Bug Reports
    epoccam zoomosc
    3
    5
    1066
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Armando
      Armando Beta Gold last edited by mark

      hello all,


      I am having problems of Zoom osc (4.0b) after launching. It freezes. Magical Andy says that it might be epoccam driver. But (I am ashamed to say) I can't find it. Where the @#$%? is it ? I've looked in every /Library/Application Support folder (system and user) and I can't see it, so it appears on the virtual AV inputs in Zoom.us and zooms. 

      Any idea ?

      thanks

      [EDIT: changed the title of this post to help users find it if they have a similar problem]

       

      Armando Menicacci
      www.studiosit.ca
      MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

      liminal_andy Michel 2 Replies Last reply Reply Quote 0
      • liminal_andy
        liminal_andy @Armando last edited by

        @armando We're pushing the issue with our contacts at Zoom as well. It seems that there is something in a few of these virtual webcam devices that makes the ZoomSDK very unhappy, but it is in the precompiled bits that we don't have access to for fixing ourselves. On the EOS Webcam, the community tracked it down to a fault in the driver itself, but Epoc is something new to investigate. 

        Andy Carluccio
        Zoom Video Communications, Inc.
        www.liminalet.com

        [R9 3900X, RTX 2080, 64GB DDR4 3600, Win 10, Izzy 3.0.8]
        [...also a bunch of hackintoshes...]

        Armando 1 Reply Last reply Reply Quote 0
        • Michel
          Michel Izzy Guru @Armando last edited by

          @armando

          So if you have had Epoccam installed and just moved it to the trash, reinstall Epoccam and also download AppCleaner then pull the Epoccam application onto the window of the AppCleaner app. It then should gather everything that belongs to Epoccam. I hope this helps.

          Best Michel

          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

          Armando 1 Reply Last reply Reply Quote 1
          • Armando
            Armando Beta Gold @liminal_andy last edited by

            @liminal_andy Thanks Andy I know that you are working like crazy on that. See you later at the ZoomOSC workshop today. And thanks Michel, will do it right now and report

            Cheers 

            Armando Menicacci
            www.studiosit.ca
            MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

            1 Reply Last reply Reply Quote 0
            • Armando
              Armando Beta Gold @Michel last edited by

              @michel Problem solved ! I just downloaded the new Elgato drivers for Epoccam and now Zoom osc 4 works perfectly.

              Thanks

              Armando Menicacci
              www.studiosit.ca
              MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

              1 Reply Last reply Reply Quote 0
              • First post
                Last post