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    Sound output stopped working with video and sound files.

    Troubleshooting and Bug Reports
    windows 10 sound output
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    • B
      boristractor last edited by

      Hi. Anyone here encountered a sudden stop of audio output from playing video and sound files on Win 10 ? Sound is playing fine from any media player like VLC and Adobe apps. I factory reset every system sound settings. Trashed isadora prefs. Removed and reinstalled the application. 

      It occured while recording performance with OBS. So i removed and reinstalled it. No luck.

      I guess something changed in OS more than in Isadora. Searched thru the forum but found no solutions.



      Alienware R10. Ryzen 5. NVidia RTX 2060. Windows 10. Isadora 3.0.7 and 3.0.8.



      mark_m 1 Reply Last reply Reply Quote 0
      • mark_m
        mark_m @boristractor last edited by

        @boristractor

        In the movie player actor, in the audio device section, check what's selected. As you can see from my system there are lots of options: make sure you have the one you want selected. This has tripped me up in the past: perhaps this is your issue?

        HTH, Mark (not *the* Mark)

        Intel NUC8i7HVK Hades Canyon VR Gaming NUC, i7-8809G w/ Radeon RX Vega M GH 4GB Graphics, 32GB RAM, 2 x NVMe SSD
        Gigabyte Aero 15 OLED XD. Intel Core i7-11800H, NVidia RTX3070, 32GB RAM 2 x NVMe SSD
        PC Specialist Desktop: i9-14900K, RTX4070Ti, 64GB RAM, Win11Pro
        www.natalieinsideout.com

        B 1 Reply Last reply Reply Quote 0
        • B
          boristractor @mark_m last edited by

          @mark_m

          Awesome. Thank you Mark.

          mark 1 Reply Last reply Reply Quote 0
          • mark
            mark @boristractor last edited by mark

            @boristractor said:

            Awesome. Thank you Mark.

            If @mark_m's suggestion doesn't help, then please open a ticket with our support team. 

            Best Wishes,
            Mark, THE Mark ;-)

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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