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    ENTTEC PRO MK2 on Catalina

    How To... ?
    enttec how to light enttec
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    • Armando
      Armando Beta Gold last edited by Armando

      Hello all,

      I haven't been using my ENTTEC pro MK2 for years and I need to do so, but to my great surprise it doesn't seem to connect to the MacBook pro under Catalina. There is nothing on the ENTTEC on the help page of the forum and lots of the forum posts are old.


      What I did doesn't work to connect it

      1) Downloaded and installed the pro manager.

      2) Once launched the pro manager doesn't recognize the ENTTEC and Isadora doesn't see it either in the serial port setup 

      3) The pro manager says that drivers are not needed but I tried the FTDI website following the pro manager link.

      4) I installed the VCP drivers FTDIUSBserial driver 1.4.7 (the application works only I run from the Application folder )

      5) IN installed the D2XX divers 1.4.24

      And nothing. It doesn't appear even in the system system report

      Is there a problem linked to Catalina ? Someone on Catalina can see the ENTTEC USB pro MK2? On the interface I only have a white light flashing....

      Tanks

      Armando Menicacci
      www.studiosit.ca
      MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

      jhoepffner 1 Reply Last reply Reply Quote 1
      • jhoepffner
        jhoepffner @Armando last edited by

        @armando

        Hello Armando,

        I cannot answer precisely to your Enntec/FTID/macOs/Isadora problem but since two years I left completely USB/DMX to artnet (converted deprecated lanbox and Enntec).

        Since, there is zero problems with any system (macOs 10 to 10.15, Windows 7 to 10), any software (Izzy, TD, Max…). No length limit, cheap cable and hub.

        I know its difficult to consider dead some old friendly protocols ;-)

        I hope you are well and wait for some news from you.

        Jacques

        Jacques Hoepffner http://hoepffner.info
        GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
        MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
        MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
        MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

        Juriaan 1 Reply Last reply Reply Quote 0
        • Juriaan
          Juriaan Tech Staff @jhoepffner last edited by

          Hi there @Armando,

          Try the following in an elevated Mac Terminal window.

          sudo kextunload -b com.apple.driver.AppleUSBFTDI

          Found this online at the TouchDesigner FAQ when I went googling for your question

          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

          Armando 1 Reply Last reply Reply Quote 0
          • Armando
            Armando Beta Gold @Juriaan last edited by

            @juriaan said:

            sudo kextunload -b com.apple.driver.AppleUSBFTDI

             Hi Jurian,

            thanks for the tip. But this is what I get from the terminal after having put your command

            armando-new:~ armando$ sudo kextunload -b com.apple.driver.AppleUSBFTDI

            Password:

            (kernel) Kext com.apple.driver.AppleUSBFTDI not found for unload request.

            Failed to unload com.apple.driver.AppleUSBFTDI - (libkern/kext) not found.

            armando-new:~ armando$

            Does this menas that the Apple drivers are not installed ?

            Thanks

            Armando

            Armando Menicacci
            www.studiosit.ca
            MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

            1 Reply Last reply Reply Quote 0
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