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    Problem detecting audio interface - ESI Gigaport Ex

    Interfacing
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    • Aidan
      Aidan last edited by

      Anyone else had problems detecting audio interface?  https://www.esi-audio.com/prod...

      When using an external USB ESI Gigaport Ex 8 Channel interface and not detecting it when Izzy launched. Win Media Player playing sucessfully to it.

      I installed Asio4All dll to try to resolve this. Izzy detects this only as 2 channel. I then have to go into the Settings within the Izzy audio output section at bottom of proj window, revert by selecting Native, Default, and then select ASIO and Asio4All to force this to 8 channels. Obviously for a project that is supposed to run on autopilot this is not viable. Any solutions out there?

      System:

      Isadora 3.0.8f12
      openni tracker 0.9.8b4

      Processor 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz   3.60 GHz
      Installed RAM 32.0 GB (31.9 GB usable)
      System type 64-bit operating system, x64-based processor
      Edition Windows 10 Pro
      Version 21H1
      Installed on ‎17/‎5/‎2021
      OS build 19043.1202
      Experience Windows Feature Experience Pack 120.2212.3530.0

      MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
      Intel UHD Graphics 630 1536 MB
      Isadora 3.08f11

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Aidan last edited by

        @aidan 

        The Troikatronix team does not have any ESI products to test with. I am looking into local rental options to expand testing of audio interfaces. I will add ESI to my list. Unfortunately there are far too many brands on the market for us to reach complete coverage.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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