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    USB Capture HDMI

    Interfacing
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    • E
      Elena last edited by Elena

      Hi, I am getting this error (attached image) with a HW configuration that always worked in Isadora. Camera -> HDMI -> Capture card -> laptop

      Easy! With other sw it works fine.

      I updated to the late version of Isadora, could that be the reason? Does anybody have any experience with this?


      Thanks

      Elena

      isadora_error.png

      MacBook Pro M3 Max
      32GB Ram
      Sonoma 14.6.1

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Elena last edited by

        @elena

        Can you please provide details regarding the Operating system version and computer hardware. (generally it is a convention in the forum to add this information to your signature so that you don't always need to add it.

        As well as, the capture devices Brand and model.

        thank-you

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        E 1 Reply Last reply Reply Quote 0
        • E
          Elena @DusX last edited by

          @dusx

          Yes sure, I am sorry I didn't know about it.

          So I am using an AERO OLED XA with i7 9th GEn Win10.

          My capture card is a Magewell USB to HDMI. 

          So I reinstalled the 3.7 version and it is back to work just fine. Maybe it has something to do with the newest release.

          I am not in rush as long as it works, even with the old version I am happy with that. It might be useful to open a ticket about it. 

          Thanks

          Elena

          MacBook Pro M3 Max
          32GB Ram
          Sonoma 14.6.1

          1 Reply Last reply Reply Quote 0
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