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    [ANSWERED] Kinect on Win 10 Pro freezing. Reset Preferences? What gets reset?​

    Troubleshooting and Bug Reports
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    • Aidan
      Aidan last edited by Woland

      Hi,

      I read on this forum that a user reported that a Reset Prefs fixed Kinect intermittent on/off problem. 
      Another user states that enabling the Kinect mic fixes the problem.

      Furthermore, Izzy literature state "Many troubleshooting issues can be resolved by deleting or resetting the Isadora Preferences."  

      Due to an on-going malfunction with Kinect on Win 10 Pro, I have no choice but to try a reset. (I sometimes don't get a full crash, just spurious behaviour, so this process is going undetected by my auto restart-on-crash bat file. Video continues to play but audio disappears). 

      I have a running exhibition that I must not overly disturb until I fully understand exactly what RESET PREFERENCES does? I did a trial on my own MBP and I see that under Stream Setup my OSC channels and labels disappear on reset Prefs. Under Midi/Net, the port number also got reset to 1234.

      Any other details I need to note before resetting? Other than these visible menu items, I presume there are Izzy system variables/files that get reset?

      MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
      Intel UHD Graphics 630 1536 MB
      Isadora 3.08f11

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @Aidan last edited by

        @aidan

        I don't expect that resetting your Isadora Preferences is the answer to your issues. These preferences will generally take affect as soon as Isadora is opened. Your project is having issues after a period of time.

        Using the OpenNI Trackers 'reset' input is perhaps a more useful option for you. This reset takes a few seconds, so I would recommend some 'mode' of the scene which is a pause, which allows the sensor (kinect) to be reset. The first test you should do is to ensure that your device re-activates the sound after the reset, if not you may want to test using Capture Control to deactivate the capture, before the reset, and reactivate it again after. 

        Since you mention that a state where sound fails and video continues is the ongoing issue, perhaps you can track the sound input to determine if sound input has failed, and initiate a reset at that time.

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        Aidan 1 Reply Last reply Reply Quote 0
        • Aidan
          Aidan @DusX last edited by

          @dusx That's a good suggestion. Since I rotate between an interactive scene and a playback scene, I will trigger an OpenNi Reset on Enter Scene. Could be a simple fix.... Thx! Failing that, yes, I can reset if no audio detected. Thanks!

          MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
          Intel UHD Graphics 630 1536 MB
          Isadora 3.08f11

          DusX 1 Reply Last reply Reply Quote 1
          • DusX
            DusX Tech Staff @Aidan last edited by

            @aidan

            How long do you stay in the interactive scene? If it is a prolonged time you may need to consider an midpoint reset as well.

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            Aidan 1 Reply Last reply Reply Quote 0
            • Aidan
              Aidan @DusX last edited by

              @dusx I alternate between the interactive scene and a simple video playback scene every minute.

              MacBookPro15,1, Intel Core i9, 2.3 GHz, Processors: 1, Cores: 8, RAM 16 GB, Radeon Pro 560X 4 GB
              Intel UHD Graphics 630 1536 MB
              Isadora 3.08f11

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @Aidan last edited by

                @aidan said:

                every minute

                 That's going to be far to often for the reset. Especially since it takes a number of seconds to actually reset (maybe 10 secs of non responsiveness).

                I would suggest running a timer in a Background scene and using the value of this timer to cause the reset on enter scene..

                so:

                • on enter scene
                • check value of timer
                • if timer value is greater than ret time (defined by you.. say 5 mins)
                • reset the Kinect (plus anything else you need to do to mitigate the non responsiveness of the kinect)
                • restart the timer
                • continue at normal

                this allows you to set a Reset interval.. and through some testing find the maximum value that is reliable.

                Troikatronix Technical Support

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                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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