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    [ANSWERED] Black Magic cameras not being captured to movie file

    Troubleshooting and Bug Reports
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    • mockej
      mockej last edited by DusX

      Hello community

      I am reprogramming from scratch a show that we designed in 2011 (Uncles & Angels) and replacing the ageing actors with the fresh new ones, as well as streamlining with a lot of virtual stage / get stage image, very enjoyable. Preparing for showing in Madrid end November as part of a festival called "Africa Moment" if anyone is in the area (Uncles & Angels Nov 26).

      I am running into a problem with capturing from a Blackmagic source - when triggering the Capture Camera to Movie actor, it shows recording in progress, but doesn't save. Camera signal comes in fine and routes to stage with no issues. Oddly enough when following the same process with the same actor and using the macbook webcam, all goes well and I am gifted a movie of my own puzzled face.

      Any advice appreciated - my current workaround is to route the Blackmagic camera channel to a virtual stage and then record that, which works well enough but seems inefficient and perhaps loses a bit of quality along the way. The capture device is an old Ultrastudio 3D, with 108050i signal in.

      Thanks 

      Mocke

      rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @mockej last edited by

        @mockej

        This is a know issue with capture from Black Magic devices. Your workaround is the recommended method at this time, and doesn't introduce much overhead or quality loss.

        We hope to have this issue fixed in an upcoming release.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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