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    Isadora opens twice

    Troubleshooting and Bug Reports
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    • J
      JaredMezzocchi last edited by

      Hey all!

      I'm in isadora 3.1.1 and Everytime I am opening my show file, an empty show file opens as well as my show file and it disrupts my show stages to show blank stages because its doubling every stage.... is there anyone else expeeriencing this?

      thanks in advance!

      DusX Woland mark 3 Replies Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @JaredMezzocchi last edited by

        @jaredmezzocchi

        I have never heard of this.
        Please open a support ticket (link in my signature), and one of us will try to work out what is happening with you.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 10 64bit, i7-8750H, M.2 PCIe SSD's, 16gb DDR4-2666, nVidia GTX 1070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @JaredMezzocchi last edited by

          @jaredmezzocchi

          Can you give us a screenshot of the General tab in your Isadora Preferences?

          TroikaTronix Technical Support
          New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

          | Isadora 2.6.1 + 3 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s | Macbook Pro (Retina, 15", Mid 2015), macOS 10.11.4, 2.8GHz Intel Core i7, 16GB RAM, Intel Iris Pro 1536 MB |

          Skulpture 1 Reply Last reply Reply Quote 0
          • Skulpture
            Skulpture Izzy Guru @Woland last edited by

            What does it say here in your preferences?

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
            RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
            RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

            1 Reply Last reply Reply Quote 1
            • mark
              mark @JaredMezzocchi last edited by

              @jaredmezzocchi

              When you open that support ticket, make sure to tell us what version of macOS or Windows you are using. I've notice an annoying behavior in more recent versions of macOS later where opening an app immediately opens the "Open File" dialog – this has something to with iCloud storage.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              1 Reply Last reply Reply Quote 1
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