• Products
    • Isadora
    • Get It
    • ADD-ONS
    • IzzyCast
    • Get It
  • Forum
  • Help
  • Werkstatt
  • Newsletter
  • Impressum
  • Dsgvo
  • Press
  • Isadora
  • Get It
  • ADD-ONS
  • IzzyCast
  • Get It
  • Press
  • Dsgvo
  • Impressum

Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Popular
    • Tags

    [ANSWERED] Isadora crashes on startup after re-organizing the machine

    Troubleshooting and Bug Reports
    crash
    3
    3
    513
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      Eva last edited by Juriaan

      Hi there,

      I have recently been cleaning my computer, and in that process I moved some files of which a few of them is used in an Isadora patch. My problem is now that if I try to open it, Isadora imediately crashes with no chance for me to make a change. 

      What can I do?

      Thanks for helping,

      All the best Eva

      Eva Esmann Behrens
      Labtop: Macbook pro (Retina) 2015, 2,7 GHz,8 GB, MacOS Mojave
      Mac Studio

      Juriaan jfg 2 Replies Last reply Reply Quote 0
      • Juriaan
        Juriaan Tech Staff @Eva last edited by Juriaan

        @eva

        Hi there Eva, 

        Please open a new Technical support ticket using the following link

        https://support.troikatronix.c...

        Our technical team will assist further.

        Thanks!

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        1 Reply Last reply Reply Quote 0
        • jfg
          jfg @Eva last edited by

          @Eva

          you can try to open Isadora directly with an empty file, then to pause engine:

          and third to open your corrupted file. Sometimes it helps.

          best

          Jean-François 

          • Izzy 3.2.6
          - MacBook Pro M1 Max 16" 64GB RAM, Mac OS 15.3.2 Sequoia
          - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB ),
          Mac OS 10.14.6 (Mojave)
          - Mac mini Pro M4, Mac OS 15.3.2 Sequoia

          • A range of deployable older Macs
            Located in Bremen, Germany
          1 Reply Last reply Reply Quote 0
          • First post
            Last post