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    bug with movie player?

    Troubleshooting and Bug Reports
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    • A
      alice last edited by

      Hello,

      I have a problem with a movie player actor. If I use:

      1. timecode instead of percentages,

      2. the loop option to "off",

      3. and initialize position to 00:00:00:00/25,

      the video won't start playing when I load the scene.. I think I see very quickly the loop end triggered for some reason.. Is there something false in what i'm doing or is this a bug?

      I'm using the latest version of isadora in windows

      Thank you!

      alice

      DusX Woland 2 Replies Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @alice last edited by

        @alice

        It sounds like a bug. Can you tell us what platform you are on, which OS version you are running and what version of Isadora?

        (note: generally we recommend updating your forum signature with this info so that we can more quickly help you)

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        • A
          alice @DusX last edited by

          @dusx

          I'm preparing the project on my computer: windows 10 Pro, version 22H2, i7-7820X, Samsung SSD 860 EVO, 64GB, nvidia GEForce GTX1080

          Isadora version 3.2.6

          But today I'm going to go and test it on another computer, the one I will perform, so I will let you know what happens there..

          Thank you very much!

          Woland DusX 2 Replies Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @alice last edited by

            @alice

            Could you please post a screenshot of the info that pops up when you hover the mouse over the movie file in question in the Media View (on the right of the main application window)?

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            • DusX
              DusX Tech Staff @alice last edited by

              @alice
              as @Woland mentioned, please provide the details regarding the media you are playing.
              I have tested with MP4 (h264) and MOV (Hap) and both play as expected for me when I enter the scene.

              Additionally, a screen capture of your Movie player settings may be helpful to reproduce the issue.

              Note: I did find that playback stops when I switch the Movie Player from Percentages to TimeCode, however; this is fixed when re-initializing the scene by re-entering.

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              • A
                alice @Woland last edited by alice

                @Woland , @DusX 

                I tried a mov-hap (hap1), an avi-hap (hap5) and an mp4 - h264, I attached the screenshots, this happened with all these three files.. I exported the mov-hap from ae cs6, the avi-hap from ae cc 2019, and the mp4-h264 from ae 2023. I actually have to use the mp4 video because the video is really long and it takes forever to render in hap. I don't mind because this project is not interactive and it plays just fine. The hap videos are from older projects that i just tested to see if they work. But the problem is with all of them.

                I send a link with the video i recorded with the problem, which happened to the other computer as well (i didn't have time to see info about the computer, I know it is windows 10 but that's it..) 

                https://wetransfer.com/downloads/7e06e1a67f0e03f6790ceec03735e0eb20230531090252/aa08de8e953de69b8de4844105e450bd20230531090306/2e7daf

                I found a workarround with this so there is no rush or anything, I just want to help fix this bug if any, or know if I am doing something wrong with the exports for the future..

                Thank you very much for your time..

                DusX 1 Reply Last reply Reply Quote 1
                • DusX
                  DusX Tech Staff @alice last edited by

                  @alice

                  Thank-you. I missed the point that you were setting the Initialize value of the position input, I am now able to reproduce the issue. We should be able to address this issue in the near future thanks to your help :)

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                  • Woland
                    Woland Tech Staff @alice last edited by

                    @alice

                    I’d wager that a workaround would be to

                    Initialize the position input at 00:00:00:01

                    Connect an Enter Scene Trigger actor to a Trigger Value actor with a value of 0 and Connect that to the position input of the movie player

                    This should “jiggle” the position too fast for a human to notice and basically do exactly what you want.

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                    • A
                      alice last edited by

                      @Woland 

                      I just tried what you said but it gets stuck again, maybe it has something to do with the order of operations? I am not sure.. I just rendered an extra black frame at the beginning of the clip and initialized at 00:00:00:01 so I'm good!

                      @Woland, @DusX , thank you both for your help!

                      take care!

                      Woland 1 Reply Last reply Reply Quote 1
                      • Woland
                        Woland Tech Staff @alice last edited by

                        @alice

                        What a clever solution! Nice job :)

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