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    Help with output stages

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    • A
      aspasiamariana last edited by

      hey guys! 

      I’m having a little trouble with Isadora. with stage output

      One is working and the other not.


      we have here two devices to send images with projectors. One is working and the other not.

      Any thoughts?

      anyone could help with this? 

      Thanks.

      Woland Armando 3 Replies Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @aspasiamariana last edited by

        @aspasiamariana said:

        we have here two devices to send images with projectors. One is working and the other not.

         We'd love to help but we need a bit more information.

        What are the devices? macOS or Windows?

        In what way are they not working? What have you already tried?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @aspasiamariana last edited by

          @aspasiamariana

          Did you figure the issue out or do you still need assistance?

          TroikaTronix Technical Support
          New Support Ticket: https://support.troikatronix.com/support/tickets/new
          Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
          Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
          Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          1 Reply Last reply Reply Quote 0
          • Armando
            Armando Beta Gold @aspasiamariana last edited by

            @aspasiamariana

            Hello Aspasia,

            you are on version 2.6.1 isn't it ? Base on your signature, you have a mac and a pc. You experienced the problems in both platform on the same patch?

            Ciao 

            Armando Menicacci
            www.studiosit.ca
            MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

            Woland 1 Reply Last reply Reply Quote 0
            • Woland
              Woland Tech Staff @Armando last edited by

              @armando said:

              you are on version 2.6.1 isn't it ?

               Whoops it was my signature that said 2.6.1. Forgot to update it for a while 😅

              TroikaTronix Technical Support
              New Support Ticket: https://support.troikatronix.com/support/tickets/new
              Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
              Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
              Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

              | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              Armando 1 Reply Last reply Reply Quote 0
              • Armando
                Armando Beta Gold @Woland last edited by

                @woland no worries, been there...

                Armando Menicacci
                www.studiosit.ca
                MacBook Pro 16-inch, 2021 Apple M1 Max, RAM 64 GB, 4TB SSD, Mac OS Sonoma 14.4.1 (23E224)

                1 Reply Last reply Reply Quote 1
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