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    Can anyone open this?

    Troubleshooting and Bug Reports
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    • V
      vjw last edited by

      I've been actively working with this file and suddenly it won't open and Isadora crashes.  I've been using 13.0f24 and 25.  I really don't want to lose the work I've done and would like to know why it suddenly crashes.

      Thanks,

      Valerie

      219806-story.izz

      PC Win10 64bit, Intel i7 2.8GHz Izz 2.6.1, 3.07 Choreographer and adventurer www.comotion.org

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      • V
        vjw last edited by

        Information on the latest crash: AppName: isadora.exe AppVer: 1.3.0.24 ModName: isadora.exe ModVer: 1.3.0.24 Offset: 002d0722 I'm running a PC; other files still work. Thanks, Valerie

        PC Win10 64bit, Intel i7 2.8GHz Izz 2.6.1, 3.07 Choreographer and adventurer www.comotion.org

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        • Skulpture
          Skulpture Izzy Guru last edited by

          Yup crashing mine too. (Including unreleased beta tester versions) Interesting. Error on mac suggests something to do with a buffer...?

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
          RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
          RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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          • V
            vjw last edited by

            I got another error message reading that Quicktime had failed, so I updated Quicktime and that didn't work either. Problem Event Name: BEX Application Name: isadora.exe Application Version: 1.3.0.24 Application Timestamp: 4f2bdb00 Fault Module Name: isadora.exe Fault Module Version: 1.3.0.24 Fault Module Timestamp: 4f2bdb00 Exception Offset: 00361809 Exception Code: c0000417 Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0602 Additional Information 2: 0602ae80637dd3b1352f0b7974664535 Additional Information 3: c214 Additional Information 4: c214734068f513096ad8ae5c3d37e73b Thanks, Valerie

            PC Win10 64bit, Intel i7 2.8GHz Izz 2.6.1, 3.07 Choreographer and adventurer www.comotion.org

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            • Skulpture
              Skulpture Izzy Guru last edited by

              What was the patch doing did it have anything complex in it? Image Buffer, etc?

              Graham Thorne | www.grahamthorne.co.uk
              RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
              RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
              RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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              • V
                vjw last edited by

                Nothing too complex with video (yet). Mostly sound movie players, comparators, picture players, my own user actors. I have huge amounts of text in comment boxes. I'm trying to remember if there are scenes that I cadged from other files that may have particle generators, but I don't think so. My video is not done for this show yet, so it's not included in this Isadora file. There are about 7 scenes, but because it's crashing, I can't see any of them. Thanks for checking this.

                PC Win10 64bit, Intel i7 2.8GHz Izz 2.6.1, 3.07 Choreographer and adventurer www.comotion.org

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                • vanakaru
                  vanakaru last edited by

                  Sometimes Mark can edit the problematic part out of the file, so you can open it again and correct the problem. Send him a bug report and follow up.

                  Or if you use mac and Time Machine go back to the state where it opens still.(sorry I see you use PC - so check your backup)

                  MBP 4.1 & MBP (Retina, Mid 2012) MBP Retina 2017

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                  • mark
                    mark last edited by

                    Dear Valerie,

                    I've taken a look. You've exceeded the maximum length of a text buffer in Isadora, which currently is 16K bytes. It appears this was in a comment actor, where you had entered the text of your story. (I will increase this limit in the next version of Isadora.) I've deleted that text now, and sent you the modified version of the file. See if you can open it now, and be cautious about exceeding the 16K limit until I can publish a fix.
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • V
                      vjw last edited by

                      You are the best! It opened just fine, and I'll pay attention to the text length. I assume the 16K limit is per comment, not per file?

                      PC Win10 64bit, Intel i7 2.8GHz Izz 2.6.1, 3.07 Choreographer and adventurer www.comotion.org

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                      • vanakaru
                        vanakaru last edited by

                        See... Isn't this amazing.

                        BTW if you need to recover what you had in comments you can open the Story.izz with Smultron(or similar on PC). Then find ”comment" and you have all the text displayed line by line.

                        MBP 4.1 & MBP (Retina, Mid 2012) MBP Retina 2017

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                        • Skulpture
                          Skulpture Izzy Guru last edited by

                          Glad this is sorted :)

                          Graham Thorne | www.grahamthorne.co.uk
                          RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                          RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                          RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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