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    [ANSWERED] DXV codec not supported?

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    • J
      jbrem003 last edited by Woland

      Re: [DXv codec](/topic/876/dxv-codec)


      A bit old but I’m trying to do the same thing mentioned in this article for the alpha channel.

      Can someone explain why isadora might be throwing this error after i’ve installed the codecs with the alley installer and relaunched Izzy?

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @jbrem003 last edited by

        That's not a supported codec.

        Recommended Formats for Video Media Playback

        We recommend the formats listed below because they have been extensively tested by our team, and demonstrate the best possible performance and cross-platform compatibility:

        1. hap.mov
        2. hapQ.mov (High Quality)
        3. hapA.mov (Alpha Channel)
        4. hap.avi
        5. hapQ.avi (High Quality)
        6. hapA.avi (Alpha Channel)
        7. photoJPEG.avi
        8. photoJPEG.mov
        9. Apple ProRes 442.mov (macOS only)
        10. Apple ProRes 4444.mov (macOS only, Alpha Channel)
        11. .wmv (Windows only)
        12. H264.mp4 (Does not support interactive playback, e.g. reverse speeds or scrubbing)
        13. H264.mov (Does not support interactive playback, e.g. reverse speeds or scrubbing)
        14. Mp3 - Audio only

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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