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    Matrox Triple Head and M2 Mac

    Interfacing
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    • montana
      montana last edited by

      I'm running my Mac in Rosetta mode hoping to be able to use my Matrox set-up. The Matrox software though ancient, recognizes the Triple Head, even giving me the option of seeing that I only have two monitors hooked up, but when the monitor shows up it's only seeing it as one. Is this because the new Mac won't work with it or am I missing something?

      Michael R. Murphy
      MacBook Pro (14-inch, 2021)/Apple M1 Max/64 GB RAM
      iMac 2019/ Processor 3.8 GHz 8-Core intel Core i9/ Memory: 64 GB/ Graphics: Radeon Pro Vega 48 8 GB
      Mac Mini Apple M2 Pro with 10‑core CPU, 16-core GPU, 16‑core Neural Engine

      Woland 1 Reply Last reply Reply Quote 0
      • Woland
        Woland Tech Staff @montana last edited by

        @montana said:

        The Matrox software though ancient, recognizes the Triple Head, even giving me the option of seeing that I only have two monitors hooked up, but when the monitor shows up it's only seeing it as one.

        Unless I'm mistaken, I believe you're describing the expected behavior for the TripleHead2Go;

        1. You connect multiple displays to it 
        2. It stitches them together and makes them appear like one, wide display to your computer. 
        3. You then use the "Split" function in Stage Setup to send content to "part" of the wide display, which is, in reality, one of the multiple displays that you have hooked up to the Matrox TripleHead2Go: https://jmp.sh/oZidM7va

        You might also find this helpful: https://support.troikatronix.com/support/solutions/articles/13000016422-working-with-multiple-displays-in-isadora-3

        TroikaTronix Technical Support
        New Support Ticket: https://support.troikatronix.com/support/tickets/new
        Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
        Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

        | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        montana 1 Reply Last reply Reply Quote 1
        • montana
          montana @Woland last edited by

          @woland The problem is that it is not showing up as two monitors stitched together into one wide one but as only one single monitor, 1920 x 1080. 

          Michael R. Murphy
          MacBook Pro (14-inch, 2021)/Apple M1 Max/64 GB RAM
          iMac 2019/ Processor 3.8 GHz 8-Core intel Core i9/ Memory: 64 GB/ Graphics: Radeon Pro Vega 48 8 GB
          Mac Mini Apple M2 Pro with 10‑core CPU, 16-core GPU, 16‑core Neural Engine

          Woland 1 Reply Last reply Reply Quote 0
          • Woland
            Woland Tech Staff @montana last edited by

            @montana 

            Can you please attach screenshots of the Matrox software, macOS display layout, and the Display Overview from Stage Setup in Isadora?

            TroikaTronix Technical Support
            New Support Ticket: https://support.troikatronix.com/support/tickets/new
            Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            Add-Ons: https://troikatronix.com/add-ons/ & https://troikatronix.com/add-ons/?u=woland
            Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

            | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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