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    Yam display problem

    Troubleshooting and Bug Reports
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    • gapworks
      gapworks last edited by

      hi there,

      i have used my iPads as  external monitors for a long time using yam display. now oddly only get a white screen on  all of my devices. ipad, iphone, etc.  but my standard monitor works. anyone that experienced the   same issue? I'm on Isadora 3.2.6 on mac Ventura.

      Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

      DusX Juriaan 2 Replies Last reply Reply Quote 0
      • gapworks
        gapworks last edited by

        Anyone any idea please.!?

        Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

        1 Reply Last reply Reply Quote 0
        • DusX
          DusX Tech Staff @gapworks last edited by

          @gapworks said:

          yam display

           I can't find any information on the site related to Ventura being supported. The last macOS I see listed anywhere is Catalina.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
          • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          1 Reply Last reply Reply Quote 0
          • Juriaan
            Juriaan Tech Staff @gapworks last edited by

            @gapworks

            Hey! 
            I would reach out to the developer of Yam Display and or they still support this OS

            if that is the case report back to us and we can dive deeper with you.

            - Juriaan

            Isadora 3.1.1, Dell XPS 17 9710, Windows 10
            Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
            Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

            gapworks 1 Reply Last reply Reply Quote 0
            • gapworks
              gapworks @Juriaan last edited by

              @juriaan

              Hello Peter,

              Thank you for using Yam Display and reaching out to us!

              Yam Display supports macOS Ventura, so please make sure to download and run the latest version of Yam Display for Mac (v2.4.6.1) from https://www.yamdisplay.com or directly from this link:
              https://www.yamdisplay.com/app/YamDisplay2.4.6.1.dmg.

              If the issue continues, could you please let us know more information about the issue with Isadora (e.g. the steps to reproduce the issue or any screenshots)?

              Thank you!

              Best regards,
              Yam Display Team

              I made all the  updates with the same result. a white screen :( 

              best

              peter

              Running MBP2017 / Ventura Osx 13.6.7 / 16 GB 2133 MHz LPDDR3 / Intel HD Graphics 630 1536 MB / Latest Isadora Version / www.gapworks.at / located in Vienna Austria

              Notdoc 1 Reply Last reply Reply Quote 0
              • Notdoc
                Notdoc @gapworks last edited by Notdoc

                @gapworks

                Just FYI: i use Yam Display, too, and I just checked it, because I hadn't since updating Isadora to 4.0.1. It works for me. I'm running Ventura 13 on an M1 Max, Yam 2.4.5. Tried it with newest Izzy and 3.2.6

                Ventura 13.7.2 on Macbook Pro 14-in M1 Max 2022

                1 Reply Last reply Reply Quote 1
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