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    don't start isadora 4 Opengl problem

    Troubleshooting and Bug Reports
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    • R
      roberto2022 last edited by

      Good morning, I installed the new version of isadora 4 and the program no longer opens and tells me "isadora requires Opengl 2 or greater, but the current opengl version for your video driver in v. 1.0"
      I have a gaming computer with an AMD RX 6600 8GB graphics card with OpenGL 4.6.
      How is it possible that it doesn't open? Thank you
      DusX 1 Reply Last reply Reply Quote 0
      • DusX
        DusX Tech Staff @roberto2022 last edited by

        @roberto2022

        Please ensure that you have set Isadora to only use your dedicated GPU. This setting can be found towards the bottom of the graphics display settings in Windows. This will allow is it or to bypass the internal Intel GPU and focus on the dedicated gaming GPU that you have.

        If this does not solve your problem, it may be that you need to reinstall your AMD drivers. I have had a few users with AMD graphics cards that have had trouble with the drivers and needed to reinstall them.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • R
          roberto2022 last edited by

          @dusx said:

          Please ensure that you have set Isadora to only use your dedicated GPU. This setting can be found towards the bottom of the graphics display settings in Windows. This will allow is it or to bypass the internal Intel GPU and focus on the dedicated gaming GPU that you have.If this does not solve your problem, it may be that you need to reinstall your AMD drivers. I have had a few users with AMD graphics cards that have had trouble with the drivers and needed to reinstall them.

           

          I've done everything I can, I've reinstalled the drivers several times, changed settings, told Windows to use the dedicated graphics card, everything and the result is always the same.
          the strange thing is that suddenly it doesn't open anymore without me having done anything, I checked and opengl is 4.6
          DusX 1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff @roberto2022 last edited by

            @roberto2022

            You may want to try DISM and SFC. These tools can fix corrupt system files and have helped other users in the past.

            https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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