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    [SOLVED] Wrong Open GL detection then crash

    Troubleshooting and Bug Reports
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    • W
      webmammuth last edited by Woland

      Hello, I can't manage to start isadora 3 or 4.

      Open GL problem.

      It said that I do not have open GL 2 installed.

      I have v4.6 with amd 580 radeon (integrated card).

      No usb adapter to hdmi connected.

      Any idea how to resolve this ?

      Saw other similar problems, but no answer found.

      https://community.troikatronix...

      W 1 Reply Last reply Reply Quote 1
      • W
        webmammuth @webmammuth last edited by

        @webmammuth

        1 Reply Last reply Reply Quote 0
        • W
          webmammuth last edited by

          Ici configuration du PC

          RIL 1 Reply Last reply Reply Quote 0
          • RIL
            RIL @webmammuth last edited by

            @webmammuth try to "downgrade" OpenGl to V2...a friend did this and it worked

            "We have had a couple users with AMD video cards recently have issues with some drivers.

            The last user was able to get everything working by installing an older Driver version.

            quote""" I solved the problem by downgrading the drivers to the Adrenalin 24.3.1 version which is stable and working. 

            Best,

            ril

            Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
            page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
            MacBook Pro 2015 High Sierra. Isadora 3.2
            MacBook Pro M3 Pro Sonoma. Isadora 4.1

            W 1 Reply Last reply Reply Quote 1
            • W
              webmammuth @RIL last edited by

              @ril thank you ril!

              Yesterday, I uninstalled all graphic drivers, and isadora booted with basic generic driver.

              I'll try to install the version you indicated now!

              Benoit 

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @webmammuth last edited by

                @webmammuth

                I have had a couple AMD video card users who have had issues with some recent drivers. They have been able to correct the issue by installing an older version of the driver. 

                ""I solved the problem by downgrading the drivers to the Adrenalin 24.3.1 version which is stable and working.

                The problem therefore lies in the updated AMD driver which for some strange reason is no longer compatible with isadora.""

                Troikatronix Technical Support

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                • gunther
                  gunther last edited by

                  Thanks for publishing the solution. It worked in my case also to downgrade the AMD driver version to Adrenalin 24.3.1. Just a question: Do we have here an AMD problem or is Isadora's detection of the OpenGL version incorrect? The information in the Isadora popup indicates some discrepancy between the information the hardware info delivers and the detection of Isadora's startup routine.

                  Anyway, it works. I turned off the AMD update detection and hope not to get issues in other software.

                  gunther

                  Hardware: AMD Ryzen 7 8700 w/ Radeon 780M Graphics 4.20 GHz, 32 GB RAM, Win10

                  Izzy 3 USB | Win10 64bit | various hardware: I5, I7

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