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    [SOLVED] Wrong Open GL detection then crash

    Troubleshooting and Bug Reports
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    • W
      webmammuth @webmammuth last edited by

      @webmammuth

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      • W
        webmammuth last edited by

        Ici configuration du PC

        RIL 1 Reply Last reply Reply Quote 0
        • RIL
          RIL @webmammuth last edited by

          @webmammuth try to "downgrade" OpenGl to V2...a friend did this and it worked

          "We have had a couple users with AMD video cards recently have issues with some drivers.

          The last user was able to get everything working by installing an older Driver version.

          quote""" I solved the problem by downgrading the drivers to the Adrenalin 24.3.1 version which is stable and working. 

          Best,

          ril

          Red Isadora Latina | redisadoralatina.blogspot.com | redisadoralatina@gmail.com
          page facebook.com/Red-Isadora-Latina-1319037108171197/ | Group https://www.facebook.com/groups/315960249155308/
          MacBook Pro 2015 High Sierra. Isadora 3.2
          MacBook Pro M3 Pro Sonoma. Isadora 4.1

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          • W
            webmammuth @RIL last edited by

            @ril thank you ril!

            Yesterday, I uninstalled all graphic drivers, and isadora booted with basic generic driver.

            I'll try to install the version you indicated now!

            Benoit 

            DusX 1 Reply Last reply Reply Quote 0
            • DusX
              DusX Tech Staff @webmammuth last edited by

              @webmammuth

              I have had a couple AMD video card users who have had issues with some recent drivers. They have been able to correct the issue by installing an older version of the driver. 

              ""I solved the problem by downgrading the drivers to the Adrenalin 24.3.1 version which is stable and working.

              The problem therefore lies in the updated AMD driver which for some strange reason is no longer compatible with isadora.""

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
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              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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              • gunther
                gunther last edited by

                Thanks for publishing the solution. It worked in my case also to downgrade the AMD driver version to Adrenalin 24.3.1. Just a question: Do we have here an AMD problem or is Isadora's detection of the OpenGL version incorrect? The information in the Isadora popup indicates some discrepancy between the information the hardware info delivers and the detection of Isadora's startup routine.

                Anyway, it works. I turned off the AMD update detection and hope not to get issues in other software.

                gunther

                Hardware: AMD Ryzen 7 8700 w/ Radeon 780M Graphics 4.20 GHz, 32 GB RAM, Win10

                Izzy 4 USB | Win11 64bit | various hardware: I5, I7

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                • S
                  stagerabbit @gunther last edited by

                  @gunther @DusX Going to necro this thread because I've been having this exact problem on my mini-PC since winter 2023/2024. I can't downgrade drivers because it causes issues with Lightroom if I do. Has Troikatronics not solved this yet?

                  Woland 1 Reply Last reply Reply Quote 0
                  • W
                    webmammuth last edited by

                    Still using the old adrenalin driver. Even with latest versions of isadora.

                    Could use some debug too. 👍

                    Up! 

                    1 Reply Last reply Reply Quote 0
                    • Woland
                      Woland Tech Staff @stagerabbit last edited by

                      @stagerabbit

                      @webmammuth 

                      Please open a support ticket using the link in my signature if you haven't already

                      TroikaTronix Technical Support
                      New Support Ticket: https://support.troikatronix.com/support/tickets/new
                      Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                      Professional Services: https://support.troikatronix.com/support/solutions/articles/13000109444

                      | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                      • W
                        webmammuth @Woland last edited by

                        @woland
                        done ! :)

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