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    Isadora Not Projecting Properly After Upgrade

    Troubleshooting and Bug Reports
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    • Juriaan
      Juriaan Tech Staff @ewan_fp last edited by Woland

      @ewan_fp

      Hi! Welcome to the Isadora community forum, could you maybe share a base show file with us so that we can verify it on our end?

      Some general advice:
      1) Make sure that you have your displays setup (extend mode), and turn off Displays have separate spaces, as Isadora asks you when you first open the program

      2) Go to Stage Setup > make sure that your stage is connected to a 'Display'

      3) Do you have your 'content' on the 'Force Stage Preview' output? You can check this by going to Output > Force Stage Preview, and make sure that Output > Show Stages works

      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

      E Woland 2 Replies Last reply Reply Quote 1
      • Woland
        Woland Tech Staff @ewan_fp last edited by Woland

        @ewan_fp

        Yes, a show file would be extremely helpful.

        The Stage Setup changed completely from Isadora 2 to Isadora 3, so upgrading a file directly from Isadora 2 to Isadora 4, your Stage Setup (Cmd+2) is basically going to be a blank slate that needs to be configured.


        More Stage Setup Resources:

        Short video: https://youtu.be/https://youtu.be/SIB31xqsxto?si=jIXG52wbcOkKpntI?si=jIXG52wbcOkKpntI

        Long Video: https://www.youtube.com/live/wX7tbFUFiwE?si=HGYCsTbTowwQdmUC


        If you’re jumping straight from Isadora 2 to 4, you may want to run through the Isadora 101 video tutorial playlist made for Isadora 3, as it covers the basics (including many of the major changes between Isadora 2 and 3 like Stage Setup) and should still be accurate info for Isadora 4: https://youtube.com/playlist?list=PLqiBJCe8prQuKpxQZUwaye7chQG_gvweg&si=aMDBu_0PmoliLsgk

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        1 Reply Last reply Reply Quote 0
        • Woland
          Woland Tech Staff @ewan_fp last edited by Woland

          @ewan_fp said:

          my stages

          Re-reading your original post, I think this is the key here; you are working with multiple Stages. By default, Isadora 2 had 6 Stages (if I remember correctly) and that was also the maximum number of possible Stages. By default, Isadora 3 and 4 have 1 Stage, but you can add up to 15 more by clicking the little "+" button at the bottom left of Stage Setup (keyboard shortcut is Cmd+2) as well as up to 32 Virtual Stages (Stages not assigned to displays that can be used to output Syphon, NDI, Blackmagic, or for pulling content back into your patch for some advanced video workflows).

          TLDR: If you're working with multiple outputs you need to add more Stages in Stage Setup.

          Here's that Stage Setup tutorial again, it might make things a bit clearer: https://youtu.be/https://youtu.be/SIB31xqsxto?si=jIXG52wbcOkKpntI?si=jIXG52wbcOkKpntI

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          | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

          E 1 Reply Last reply Reply Quote 0
          • E
            ewan_fp @Juriaan last edited by

            @juriaan I've done all of that, but here is my showfile if you want to take a look.

            gad-showfile-4-february-24th-v4.0.2.izz

            Please let me know if you discover anything awry.

            1 Reply Last reply Reply Quote 0
            • E
              ewan_fp @Woland last edited by

              @woland I actually just mistyped, I am only working with one stage at the moment, but I will check out the tutorial you linked

              DusX 1 Reply Last reply Reply Quote 0
              • DusX
                DusX Tech Staff @ewan_fp last edited by DusX

                @ewan_fp

                I just took a look at your file, and as you mention, you are using one stage through out. When I open Stage Setup, I can see that we have 'Stage 1' as required.

                When I open the stage fullscreen or as a preview, I see the output as expected. 

                Are you testing with a connected display or only a projector?

                You mention Isadora 4.0.2, you might want to update to the latest version. There have been updates that effect output, although this issue isn't one I have seen reported. 
                TROIKATRONIX : ISADORA - Get It

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                E 1 Reply Last reply Reply Quote 0
                • E
                  ewan_fp @DusX last edited by ewan_fp

                  @dusx I'm just using a single projector to test it. I'm using an epson ex7230 projector if that helps. I will try upgrading to the newest version to see if that does anything.

                  1 Reply Last reply Reply Quote 0
                  • Woland
                    Woland Tech Staff @Juriaan last edited by

                    @juriaan said:

                    Output > Force Stage Preview, and make sure that Output > Show Stages works

                     @ewan_fp Can you confirm that you did both of these and still saw no output?

                    Also, please try this version of your file in which I've put a output test Scene at the beginning. I used the Show-Hide Stages actor to programatically show the Stages in case that was the issue: gad-showfile-4-february-24th-v4.0.2-l-edit.izz

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                    | Isadora Version: all of them | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    E 2 Replies Last reply Reply Quote 0
                    • E
                      ewan_fp @Woland last edited by

                      @woland Yes, I did both of those things. I will try the new show file and get back to you.

                      1 Reply Last reply Reply Quote 0
                      • E
                        ewan_fp @Woland last edited by

                        @woland Still noting, though one thing that is interesting is that when I open up my file. I initially can't get my video to show up on my stage previews. I've been having to adjust the size of the preview in order to have it be visible on the preview. Could this be an indication of some sort of problem? Please let me know if you have any more ideas.

                        DusX 1 Reply Last reply Reply Quote 0
                        • DusX
                          DusX Tech Staff @ewan_fp last edited by

                          @ewan_fp

                          Have you opened a support ticket?
                          If not, please do. I suspect one of us will need to take a look at your machine to understand what's happening. This isn't a common issue, so it is likely specific to your system in some way.

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                          E 1 Reply Last reply Reply Quote 0
                          • E
                            ewan_fp @DusX last edited by

                            @dusx No, but I will do that, thank you.

                            1 Reply Last reply Reply Quote 0
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