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    Isadora 3.2.6 - Stage Output Sticks to "Other Apps" on W11

    Troubleshooting and Bug Reports
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    • G
      Gaspar last edited by Woland

      I'm still on Isadora 3 and in the process of migrating to a new computer.

      I was/am on the computer at my signature, running w10. The actual one is running w11, has about the same specs but has a NVIDIA GeForce RTX 4060 Laptop GPU instead of the 2070, and it runs on an i9 processor. And unlike the "old" computer, this one has also an intel UHD graphics card. (It is the Lenovo ThinkBook 16p G5 IRX)

      As good as it sounds, I feel the old one worked slightly better.

      TO THE ACTUAL ISSUE.

      When Isadora is running and stage output is on, it works fine. Sometimes complicated transitions get a bit messy, can't reproduce it accuratelu now.

      But if I open a different program, the stage output freezes... It unfreezes if I click on the stage output, but as soon as I get back to the "other program" can be notepad, browser or whatever, the stage shows the frozen frame of the first time I opened that other program.

      Does anyone have a clue or better solution to this?

      I've set the computer to use only the 4060 on Isadora, but it does not solve the issue.


      Thanks...

      I'm on a GIG next weekend, but I'll probably take the old one (which has several connector issues, but Isadora runs fine).

      Windows 10 64bit version 2004, i7 9700, M.2 SSD for system and SSD 2xRaid for data, 32Gb Ram, nVidia RTX 2070 (mobile) | located in Majorca / Spain

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      • DusX
        DusX Tech Staff @Gaspar last edited by

        @gaspar

        Since dedicated VS internal gpus can be a little tricky to figure out (each vendor deals with these a little differently) I will need a little more information.
        note: I am running windows 11 on a Lenovo Legion

        Which display are you running Isadora on?
        Which display is your stage on?
        How do these compare to your nVidia Control panels display of connection on the PhysX section?

        This is mine:

        Note: I have two connections that run through the RTX gpu, while the other listed is connected through my integrated gpu.
        To further complicate things, my Laptop display (not listed here) connects directly to my integrated gpu.

        Does your Lenovo have 'Lenovo Vantage'?
        And if so in the Gaming section (my UI just changed, so maybe this won't match) can you change your GPU working mode?
        Mine provides: Hybrid, Hybrid-iGPU, Hybrid-Auto, and dGPU
        For general working I use Hybrid-Auto (uses both cards), but for shows I use dGPU (dedicated gpu only)

        If I can understand your setup, I can try to reproduce the issue you are having, and hopefully find a solution.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
        • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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        • G
          Gaspar @DusX last edited by

          @dusx Thanks for coming back to me.

          So The PhysX is set to the NVIDIA.

          The stage is sent to a 4K Dell monitor, which seems to be the only one seen by the  NVIDIA GPU. The integrated laptop screen is not listed. I also set ISADORA to use the NVIDIA card in the general windows settings.

          I've also detected other issues.

          I have a slightly intensive 6" transition (that works fine on my old 2070). It involves a 3D object being displayed on both scenes, different, not very intensive shaders, one at each scene, as well as 3D particles on the second one. More often than not the stage freezes during this transition, even without switching to any other application.

          I'm leaving today for the Gig and I'm not taking the new computer with me. But saturday night I'll be back. If there's any test you want me to try, just tell me and I'll  be happy to do so.

          I guess it is indeed related to the handling of the graphic cards rather than an ISADORA issue. I tried disabling the Intel graphic card but it dit not help. I then uninstalled it. For some reason Isadora refused to start after that, saying that it only had OPEN GL 1.1. I reinstalled the NVIDIA drivers... but the intel card was also installed automatically installed at startup.Did not insist any further.

          I might try installing ISADORA 4 and see what happens.

          Cheers

          Windows 10 64bit version 2004, i7 9700, M.2 SSD for system and SSD 2xRaid for data, 32Gb Ram, nVidia RTX 2070 (mobile) | located in Majorca / Spain

          DusX 1 Reply Last reply Reply Quote 0
          • DusX
            DusX Tech Staff @Gaspar last edited by

            @gaspar said:

            I might try installing ISADORA 4 and see what happens.

             4 includes a fix or two that address a stage freeze that was occurring on Windows in specific cases, so it may help.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx
            • Profession Services: https://support.troikatronix.com/support/solutions/articles/13000109444-professional-services

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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