[SOLVED] trouble playing 360 video on MacPro Xeon Processor

[jtoenjes]

Trying to play a 360 video on a MacPro Xeon E5 rocessor, but it won't import into in Isadora . Mac OS Big Sur 11.5.1, 3Ghz 8-core Intel Xeon E5 processor, AMD FirePro D700 6GB GPU. Isadora version 4.0.9

Getting the error message: 

"The movie could not be read because one or more codecs used by a video or audio track are no supported (Error = 61)
The codecs used in this movie are: hvc1, aac"

The movie plays fine on two separate modern MB Pro machines, M1 and M3 processors.

Is this a processsor issue? Or something we can do in Isadora? The movie does play in QT player (as a flat movie) on this machine,

John Toenjes

[Woland]

@jtoenjes

Can you convert the file to a different codec and wrapper and see if it works that way?

[jtoenjes]

@woland H.265 doesn't play on Xeon in Isadora. H.264 works.

[Woland]

@jtoenjes said:

H.265

Ah yes, that'll do it, H265 isn't a media format we officially support (which is not to say that it won't work on any system, it just means that, as you've discovered, it may not work on some systems and as such we don't recommend using it).